Quality Director, LATAM

Company Description

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Here, you will have freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.

Job Description

AECOM has an opportunity available for a bilingual Spanish/English Director of Quality & Delivery Excellence to provide leadership and direction regarding all Quality initiative related to projects and operating protocols. The Director of Quality ensures conformance to high level of quality, performance, safety and/or code requirements by performing QA/QC Site and System monitoring duties.

Position can be located in the US or LATAM offices. 

The responsibilities include but are not limited to: 

• Provide oversight and guidance to LATAM Quality and project execution teams to ensure compliance with established AECOM Quality Processes and Procedures.
• Develop Quality training plan(s) and facilitate delivery of Quality focused training to LATAM project teams in accordance with established AECOM Quality processes and procedures.
• Supporting and facilitating project initiation and readiness review process following Healthy Start process requirements.
• Support LATAM project teams with client satisfaction/feedback surveys as needed following NPS/NDS system and processes.
• Perform daily monitoring of site activities towards set requirements of the related documentation.
• Perform daily monitoring on delivered, stored and used material related to the site activities.
• Perform daily monitoring against the design related to the executed works on site.
• Perform daily monitoring on plant and equipment present on site, including liaising closely with the HSE department for any issues of concern.
• Issue and follow up on non-compliances through the Site NCR process.
• Liaise closely with Client and PM Operations Team on site and design related issues.
• Provide guidance to the PM Operations Team on Site.
• Participate in punch lists, testing and commissioning monitoring and verification.
• Attend package related meetings to present and discuss site quality related issues.
• Track QA progress and identify issues and potential trends, including Quality Alerts.
• Ensure a safe working environment at all times.
• Engage in demonstrable behavior, including safety observations and hazard identification, to reinforce your commitment to safety.
• Reporting any safety hazards or risks in a timely manner.

Qualifications

Minimum Requirements :

• University degree as Civil engineer, architect or Industrial engineer.
• 12+ years of specific experience in QA/QC Leadership role.
• Excellent communication skills using the English and Spanish Language.

Preferred Qualifications :

• Previous AECOM QA/QC protocol knowledge and experience in a QA/QC leader role.
• Familiar with compliance requirements of numerous quality management, environmental management, quality sys