Security Clearance required:

Able to obtain Public Trust

Do you want to make a difference? 
Cognosante employees are passionate about improving people’s lives. With an innovative mindset and an unwavering commitment to those we serve, we partner with healthcare, civilian and defense agencies to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical challenges and create meaningful change. Whether we are helping Veterans access healthcare faster, ensuring that members of the military complete their missions safely, or helping people obtain health insurance, our work touches millions of people. Are you ready to make a difference?

Come Join Our Team 
Cognosante provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or “participants,” which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).  
 
What is the position? 

The Technical Writer assesses and interprets content desired/required in creating written procedures, instructions, presentations, and reports in support of the Military OneSource Program. 

What will I get to do?  

Specific responsibilities of this position include, but are not limited to: 

• Creates written procedures and instructions, presentations, reports, information papers, and other deliverables for the Military OneSource program 

• Assesses and interprets content requirements to ensure the final product conveys information in the most appropriate and usable form 

• Analyzes written procedure content to ensure accuracy, with attention to grammar and facts.  

• Examines the content’s readability to ensure it reaches desired audiences in the desired manner.  

What qualifications do I need? 

Qualifications required for this position include: 

• US Citizen and fluent English speaker  

• Must submit to and successfully pass a DoD-initiated Tier 2 (Low-Risk) Suitability Investigation   

• Bachelor’s degree and at least 10 years of technical writing experience (additional 4 years of work experience may be considered in lieu of Bachelor’s degree)  

• Strong command of language, vocabulary, and grammar with the aptitude to grasp and apply acquired knowledge 

• Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) 

What additional characteristi