Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, Inc.-ESI (OLD) 

 

Job Summary/Purpose:

Investigate, pursue, negotiate and resolve recovery/subrogation claims of $2K or less, which result from incidents of third-party damage to company property/equipment.  Provide administrative support to co-workers handling higher dollar claims.

 

Job Duties/Responsibilities:

• Investigate, pursue, negotiate and resolve recovery/subrogation claims of $2K or less, which result from incidents of third-party damage to company property/equipment.  Provide administrative support to co-workers handling higher dollar claims.
• Investigate liability, by obtaining official reports, speaking with involved parties, interacting with company field employees when necessary, etc.
• Successfully handle contentious circumstances and manage conflict.
• Utilize available databases and math skills to retrieve and calculate the values of claims for recovery/subrogation.  Support paperless claims handling philosophy, which requires strong computer skills.
• Process payments to vendors and agencies through whom investigative documents were obtained (e.g., police departments)
• Work closely with Accounts Receivable Accounting Department to ensure proper processing and accounting of recoveries.  Prepare and provide management reports as requested.
• Identify opportunities for process improvements and reduction in expenditures.  Manage specifically assigned processes and projects.
• Eagerly participate in Safety programs and volunteerism activities.

 

Minimum Requirements

Minimum education required of the position

High School Diploma or equivalent.

Desired: Associates degree.

 

Minimum experience required of the position

Associate Analyst-Claims - 3 years of property & casualty claims experience, litigation paralegal/secretarial work or equivalent experience.

Associate Analyst-Claims, Sr:   7 years of property & casualty claims experience, litigation paralegal/secretarial work or equivalent experience.

 

Minimum knowledge, skills, and abilities required of the position

Ability to investigate, evaluate, resolve, document and report-on high volume of small Liability, Workers' Compensation and/or Public-Damage-Recovery (subrogation) claims.? Understand elements of legal liability. Ability to communicate with all levels throughout an organization, accept push-back and criticism, say 'no' in response to customer/claimant/employee demands, prioritize work, operate word/excel/web-based/etc. computer applications, and understand when to bring issues to the attention of others through 'dotted-line' and formal reporting structures. Successfully answer required behavior-based questions.?

 

Any certificates, licenses, etc. required of the position                                                                                

Licensed Claims Adjuster (may be secured after period of employment begins).

Desired: Claims, paralegal, administrative, secretarial, etc. certifications.

 

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Primary Location: Arkansas-Little Rock Arkansas : Little Rock 
Job Function: All Other Jobs
FLSA Status: Nonexempt 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 115068
Travel Percentage:Up to 25%