Director, Growth & Retention Marketing

Director of Growth and Retention Marketing

Location: Hybrid (3 days in office per week) in Colorado Springs, CO or Redmond, WA only

 

About the Role:

Pushpay is seeking a Director of Growth and Retention Marketing to drive customer acquisition and expansion. Reporting to the SVP of Marketing, you'll own our growth and retention marketing strategy, working cross-functionally with Marketing, Sales, Operations and Customer Success teams. You'll launch and optimize demand generation channels, oversee our web team and marketing operations, and support our sales efforts by partnering to deliver high-quality inbound & outbound leads. Join a team of passionate and talented marketers as we work together to strengthen faith communities by connecting our solutions with churches and parishes nationwide.

The ideal candidate is a highly-motivated self-starter who balances strategic vision with high-quality execution. You have a strong bias towards action with an ability to ruthlessly prioritize. You're data-obsessed with a strong focus on trackability, measurement and ROI. We need an inspirational player-coach that will lead and work alongside a team of campaign managers, digital marketing specialists, web marketers and marketing automation professionals.

Your primary goal is creating pipeline growth, optimizing marketing funnel performance, and driving customer retention and expansion. You should have strong experience executing successful lead generation programs in SaaS companies, with proven ABM expertise. Bonus points for experience with technology companies serving faith leaders, churches or pastors. You're a high-energy, results-oriented collaborator with high EQ who can work across the organization to quickly identify challenges and develop solutions. You have passion for building and leading high-performing teams with a competitive spirit that embraces risk and responds quickly to successes and learnings.

 

Ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; and named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025.

 

Benefits and Compensation

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee

• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents

• 401K match

• Hybrid work model - 3 days in the office / 2 days remote each week

• 12 paid Company Holidays

• 2 paid Volunteer Time Off days

• 25 days PTO

• Paid parental and adoption leave

• Compensation Range: $167,284 - $220,921, depending on location.

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

 

What You’ll Do:

• Planning & Cross-Functional Partnership: Forge strong communications with sales and customer success teams, develop strategic growth and retention marketing plans and campaigns that align to shared revenue and retention goals
• People Management & Leadership: Inspire, lead and develop a high-performing, values-driven team of 10+ marketing professionals distributed across multiple locations, fostering a culture of collaboration, continuous learning, and shared accountability. Lead with Pushpay's core values while developing individual team members through coaching, mentorship, and clear career progression paths. Drive team excellence in lead generation campaigns, customer retention programs, and ABM initiatives that generate and accelerate sales pipeline while maintaining focus on team development and collective success over individual recognition.
• Inspire, lead and develop a team of 10+ to drive lead generation campaigns, customer retention programs, and ABM initiatives, generating and accelerating sales lead demand and creating sales pipeline
• Budget/Metrics Reporting: Own and manage growth marketing budget and reporting of KPIs on marketing activities, effectiveness and business impact
• Campaign Optimization: Continuously improve campaign strategies by collaborating with product marketing and sales leaders to understand and encomp