Technical Service Technician

Nalco Water, an Ecolab Company, has an immediate need for a Technical Service Representative in our Downstream group. If you are a strong operations professional with a proven track record of success working in the oilfield, we invite you to apply.  This is your opportunity to join a large growing company offering a competitive base salary and benefits.  

What’s in it For You: 

• Enjoy a paid training allowing you to learn from successful professionals 

• Opportunity for a long term, advances career path in service, sales, or management 

• Access to best-in-class resources, tools, and technology 

• Thrive in a company that values a culture of safety to include top-notch training and personal protection equipment 

• Comprehensive benefits package starting day 1 of employment-medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more! 

What Will You Do: 

• Supports services including sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, and general labor activities.  

• Delivers chemical to customers as needed following DOT requirements 

• Conducts regular inventory per the customer requirements and records in appropriate place 

• Maintains accurate service reports, monitors the performance of equipment and informs engineers of recurring issues 

• Provide routine service support to Sales Reps in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.   

• Engages in problem-solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.   

• Assist Sales Reps with start-ups of new applications in both existing customer and in new accounts, site surveys, product application audits and field evaluation of new products. 

Territory/Location Information:   

• This position is based in Fort Wayne, Indiana

• Territory covers a 25-mile radius of the surrounding area 

• 10 to 20% NUMBER DAYS of overnight travel required per MONTH 

Minimum Qualifications: 

• High school diploma or GED 

• 1-2 years industry experience.  

• Possess a valid Driver's License and acceptable Motor Vehicle Record 

• No immigration sponsorship offered for this role.  

• Must be able to pass a drug screen and background check.  

Physical Demands: 

• Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions, and hot conditions.  

• Must