Supervisor, Biospecimen Management, Shift: M-F 8:00am-4:30pm

Company Description

Guardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary tests, vast data sets and advanced analytics. The Guardant Health oncology platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has commercially launched Guardant360®, Guardant360 CDx, Guardant360 TissueNext™, Guardant360 Response™, and GuardantOMNI® tests for advanced stage cancer patients, and Guardant Reveal™ for early-stage cancer patients. The Guardant Health screening portfolio, including the Shield™ test, aims to address the needs of individuals eligible for cancer screening.

Job Description

About the Role:

The Biospecimen Management (BSM) Supervisor is responsible for the general supervision of BSM personnel and the daily operations of the BSM workflows, which include clinical, pharma, research, and validation sample types. The BSM Supervisor may also perform sample receipt, accessioning, plasma isolation, and pooling, and recording samples sent for laboratory testing. In addition, the BSM Supervisor will be required to perform quality control and quality assurance procedures while complying with all applicable local, state, and federal laboratory requirements.

The nature of the work requires excellent attention to detail, effective written and verbal communication skills, the ability to learn how to operate and troubleshoot multiple digital platforms, and being flexible with tasks and schedules. The BSM Supervisor must be able to lead and work with a team, as well as work independently.

The BSM Supervisor will often be the first point of contact for Biorepository Technicians, Associates, and Leads, and will need to assist with troubleshooting workflow issues. The BSM Supervisor will also act as a liaison between BSM, Laboratory Associates and Scientists, Client Services, the Laboratory Manager, Quality, the Laboratory Director, and other cross-functional departments. The BSM Supervisor must exhibit leadership skills such as good judgment, sound analyses, and decision-making, the ability to remain professional and composed under pressure, effective interpersonal skills, and the ability to effectively communicate across all departments.

The BSM Supervisor will also be responsible for scheduling, reviewing, motivating, and coaching the BSM staff. The Supervisor will build strong and effective teams, manage projects, implement laboratory goals, refine and/or define processes, perform staff competency assessments, write/edit standard operating procedures (SOPs) and train the team on existing and new procedures.

The BSM Supervisor must demonstrate the ability to analyze issues and make sound and ethical decisions in a timely manner. The BSM Supervisor must be flexible and have the ability to adapt quickly to evolving procedures, policies, and workflows.

Essential Duties and Responsibilities:

• Provide day-to-day supervision of BSM personnel
• Responsible for the operation of the BSM pre-analytical laboratory including receiving, accessioning, and processing all incoming specimens
• Responsible for monitoring laboratory performance, including analyzing laboratory data, and identifying areas for improvement
• Coach and mentor Biorepository Associates and Specialists
• Identify process improvement opportunities and present to the Manager
• Perform, review, and document laboratory quality control procedures
• Operate and maintain laboratory equipment as needed
• Recruit and train BSM staff
• Ensure that personnel are are qualified and competent to perform their duties and keep personnel files updated including training documentation and competency assessments
• Represent BSM in cross-functional meetings
• Maintain a productive, operational relationship with the IT and Enterprise Software departments to communicate ongoing modification requests
• Work closely with the Clinical Operations Supervisors, Clinical Development, Clinical Trials team, and Client Services Department in developing efficiencies/processes between the functional areas to ensure that SOPs and best practices for each department are met
• Perform administrative duties including but not limited to: writing and reviewing employee performance evaluations, SOPs, protocols, clinical trial sample tracking, and equipment maintenance forms
• Maintain stringent standards for quality; identify and report any issues which might adversely impact the quality of test results and/or employee safety
• Responsible for ensuring that laboratory operations are conducted in a safe manner, including implementing safety procedures and maintaining a safe work environment
• Support department proj