Account Coordinator, Programmatic

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world. 

We are currently only hiring in specific location in the United States. Locations, office requirements, and salary bands are outlined below. Please note that we do not offer relocation at this time.

ABOUT YOU

As an Account Coordinator, Programmatic, your primary function will be to provide vital production support for your account team. Day-to-day responsibilities include but are not limited to running and formatting performance reports, implementing account tasks and optimizations, building and uploading campaigns, and participating in and taking notes during internal syncs, client meetings, and presentations. 

Account Coordinators will become responsible for 2-3 accounts and will learn DEPT®’s best practices for Programmatic Buying while gaining the foundational skills necessary to progress into more advanced roles that will expand on the breadth and depth of knowledge.

PROFICIENCY EXPECTATIONS

We expect Account Coordinators to develop a solid foundation of programmatic analytical and technical expertise and be proficient in the following:

Proficiency in Excel/Sheets:

Demonstrate proficiency in using essential spreadsheet functions and formulas including, but not limited to:

• sorting
• filters
• vlookup
• concatenate
• pivot tables
• text to columns
• conditional formatting

Demonstrate an understanding of how to take advantage of these functions and formulas when performing tasks (ex: ad customization uses concatenation and length formulas) with limited oversight needed. Accuracy is critical, and Account Coordinators will need to QA their work to ensure accurate data is being relayed to the rest of the team and clients.

Proficiency in Programmatic:

Ability to:

• Pull reports at various levels along with the desired columns/metrics and understand the data/results.
• Leverage The Amazon DSP or another DSP to pull and schedule reports for analysis; identifying trends and developing client reporting summaries  
• Update, monitor, and communicate daily budget pacing and high level performance, including flagging variations or anomalies. Leverages Qontrol (DEPT®’s proprietary automated reporting suite) to create efficiencies and set up live alerts. 
• Organize large volumes of data for insights and strategic storytelling in Excel and/or Google Sheets. Comfort with functions and formulas include but are not limited to; sorting, filters, vlookup, concatenate, pivot tables, text to columns, and conditional formatting.
• Understand relevant media metrics, how to calculate them, and articulate their relationship to each other. Possess a high level understanding of the different optimization levers to pull to surpass benchmark KPI’

GROWTH EXPECTATIONS

Over time in the role, we expect Account Coordinators to be responsible for learning and mastering the areas below:

• Develop suggestions on activation strategy around campaign builds, overall themes, hierarchy, audiences, parameters, and ads
• Create and edit campaigns and audiences in DSPs with oversight and mentorship
• Implement scheduled and ad hoc tasks delegated by direct manager and/or colleagues
• Follow mandatory QA process to completion
• Grow a thorough understanding of programmatic, constantly embodying a “forever student” mentality. Participate in programmatic trainings by asking questions, contributing ideas, and leaning into relationship with agency partners

QUALIFICATIONS   

• 6 months+ of programmatic marketing experience
• Strong analytical and reporting skills and knowledge of Microsoft Excel / Google Sheets
• Strong time-management skills and the ability to prioritize to deliver multiple tasks on time
• Strong written and verbal communication skills

Additional things that will impress us: 

• You are an energetic and creative marketing