Administrative Coordinator, Pre-College Programs

External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. 

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

The Administrative Coordinator, Pre-College Programs, is committed to organization, attention to detail, and providing exceptional administrative support to ensure that all Pre-College Programs function efficiently. The Administrative Coordinator will have an energetic, positive attitude and a driven personality to integrate with the team to employ and perform all administrative responsibilities. The Administrative Coordinator will play an integral role in all Pre-College Programs including but not limited to the Summer Immersion Program, Online Immersion Program, as well as the College LAUNCH for Leadership Program. This position requires a high degree of independent judgment, allowing the individual to evaluate situations, respond to emails, calls, and requests, weigh different options, and make administrative decisions independently to support the customer care and efficiency of all Pre-College Programs.

Job Description

Essential Functions:

• Leads a variety of administrative tasks and directs efficient daily administrative coordination of all Wake Forest Pre-College Programs.

• Provides administrative support for the Executive Director, Summer Immersion Program Director, Summer Immersion Program Manager, as well as the College LAUNCH for Leadership Program Manager and Pre-College Programs team.

• Manages phone and email inquiries as a first point of contact for Pre-College students and parents; possesses excellent verbal and written communication skills and outstanding customer service. 

• Assists in scheduling meetings and calendar management for the Pre-College Programs department.

• Develops agendas and takes detailed notes for meetings, directly communicating action items for involved individuals. 

• Makes daily phone calls to high school students to move them through the admissions funnel for the Summer Immersion and College LAUNCH Programs.

• Assists with updating supply budgets and reconciling expense reports.

• Aids with the organization of systems and helps organize supplies, marketing collateral, and inventory of Pre-College Programs materials. 

• Develops administrative materials such as rosters, name tags/tents, certificates of completion, handouts, etc., for Pre-College Program operation.

• Required to work one Saturday per month for the College LAUNCH program (September - May) in Charlotte and Winston-Salem.

• Required to live on-campus in a Wake Forest University residence hall to support the administrative and operational needs of the Summer Immersion Program in Winston-Salem, NC, throughout June and July.

• Required to work one Saturday per month for the College LAUNCH program (September - May) in Charlotte and Winston-Salem.

• Responsible for Pre-College Programs initiatives and events, which include evenings and weekends as required.

• Maintains organization for all Pre-College Programs documents, spreadsheets and required student information/ forms.

• Ability to quickly master new computer applications (CRM - Slate); strong, accurate data entry skills; attention to detail.

• Ability to analyze and solve problems, multitask, prioritize, and work under pressure at times, while being a team player.