Regional sales and Customer Import Laison Manager

 

Be part of something bigger!

 

As the world and the way people live is changing, at Bekaert we believe it’s our responsibility to contribute to finding new solutions for the future. Our ambition is to be the leading partner for shaping the way we live and move. And to always do this the Bekaert Way – safe, smart, and sustainable.

With a heritage of more than 140 years, we continue to strengthen our core competencies that have made Bekaert a global market and technology leader in material science of steel wire transformation and coating technologies. Today, we also apply our expertise beyond steel to create new solutions with innovative materials and services for markets including new mobility, low-carbon construction, and green energy.

As a dynamic and growing company with over 27,000 employees worldwide, 75 nationalities, a retention rate above 90% and almost € 7 billion in combined revenue in 2022, we're looking for someone like you to join our team!

 

Why join us?

• Personal Growth – Let us help you unlock your full potential
• Pioneering – Join us to challenge the impossible
• Creativity - Discover possibilities beyond steel
• Purpose – Drive progress for our planet and people
• Diversity – Together, we create change

 

 

 

Regional sales and Customer Import Laison Manager

 

Sales experience is a must.

Tire sales experience is highly preferred.

Education Engineering degree

 

Know and understand the customer long term needs and how Bekaert can play a meaningful role in this.       

Listen to the various key people at customer side in order to thoroughly understand his total needs on strategic initiatives, quality, OTD, product development, innovation, expansion plans, general way of working, approvals, etc   

 

Organize VOC sessions on both global and local levels (various customer plants) to constantly know and update the basic and latent needs of your account.

            

Clear business value hierarchy of your account   

Recognized as the expert on all business aspects of your account.

 

Give regular feedback to your account on the progress of the agreed actions of the Customer VOC.   

Assure that the customer VOC reflects objectives as seen by your account (eg quality parameters, required delivery performance, approval objectives, projects (costs savings, logistics, innovations, etc).           

Communicate our actions plans to the key people of your account through regular pro-active meetings.       

 

Ensure proper and regular value communication towards your account.  

Define market share, product mix, sourcing, innovation, and other objectives and deploy them internally.             

 

Ensure that the value we create for your account is measurable (monetizable) and ensure it is sufficiently captured and ensure global alignment and consistency.

Align your account's priorities with those of all involved internal units (plants, Technology, CQA, M &S, etc) (eg pricing policy, product development, processes, innovation, cost savings projects).         

 

Define the target price level of existing and new products (based on TSP, ply cost calculations, market prices, value pricing, etc).         

Assist the regional M & S Directors during the annual negotiations. Monitor our profitability for your account (based on standard costs).        

Ensure consistent prices across geographical regions.       

            

General evaluation of the Customer VOC plan by your account    

Evolution of our value capture for your global account    

Global sales targets achieved.

Real prices verse the set price targets.  

Updated customer profile           

Updated global price list.             

 

First point of contact in case of emergencies (plant flooding, major complaints.) and announcements (organizational changes, plant expansions/closure.)   

Define and update your account.         

Ensure and monitor proper plant-to-plant contacts and formal VOC exercises.            

Communicate, deploy, and follow up the action plans throughout our global organization in a timely way.       

Create strong relations internally at all levels.

Positive communication evaluation by your account at global and local level.              

Ensure proper plant-to-plant contacts to enable a timely complaint solving.             

Ensure together with the plants, CQA and the quality deployment manager a fast solution and global implementation to eliminate reoccurrence. 

Communicate with your account when there are serious issues and monetary compensation is required.      

 

Ensure consistency ove