Director, Digital Business Development

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The Director, Everywhere Commerce will lead Lowe's third-party marketplace and off-platform commerce business, with end-to-end ownership of strategy, performance, and partner operations across key marketplace and delivery partners, while identifying and scaling new digital revenue streams with emerging B2B and marketplace partners. This leader will own the commercial and operating model for the channel, including contract negotiation, joint business planning, merchandising strategy, promotional planning, and retail media investment to drive profitable growth. The role is accountable for delivering strong business results while protecting the Lowe's brand, customer experience, and margin profile across every partner ecosystem. This role oversees a business of more than $100M and is responsible for expanding Lowe's reach through both existing

partner relationships and new revenue opportunities across digital accounts and alternative marketplaces, including social commerce, utility marketplaces, property management technology platforms, and other emerging distribution models. This role requires a strong general manager mindset, balancing strategic deal-making, daily business management, cross-functional influence, and team leadership to unlock new demand and deliver incremental omni-channel growth.

Work with a Winning Team

At Lowe's, our mission is clear: we serve our customers, or we serve those who do. As a leader in our Store Support Center, you'll be the driving force behind this ethos, empowering our 1700+ stores - the true heart of our business. Your strategic decisions and innovative thinking will ripple across our entire organization, touching millions of customer experiences.

Here, your career will flourish as you tackle complex challenges that push our Fortune 50 company forward. We'll arm you with cutting-edge technology and robust resources, enabling you to make data-driven decisions that shape our industry. Your leadership will not only transform Lowe's, but also impact communities across the U.S., making your role both influential and deeply rewarding.

What You Will Do

• Define the strategy for Everywhere Commerce and oversee execution across key third-party commerce partners to deliver sustainable business performance, customer growth, and operational excellence.

  Own executive-level partner relationships and lead contract negotiations, annual planning, performance reviews, and commercial discussions to improve economics, service levels, assortment visibility, and strategic alignment.

  Lead the merchandising strategy for third-party commerce channels, including assortment decisions, pricing and promotion alignment, digital shelf optimization, seasonal planning, and content quality to maximize conversion

  and basket size.

• Manage and optimize retail media spend across partner platforms, establishing investment priorities, performance measurement, and return-on-ad-spend discipline in partnership with marketing, merchandising, finance, and

  analytics teams.

• Identify, evaluate, and incubate new revenue streams with digital B2B accounts and alternative marketplaces, including social commerce partners, utility marketplaces, property management technology platforms, and other

  emerging channels.

• Develop business cases and go-to-market plans for new partner opportunities, including financial modeling, operating requirements, customer value proposition, launch roadmap, and success metrics.

• Drive cross-functional execution with merchandising, pricing, supply chain, digital, legal, finance, marketing, retail media, and technology teams to ensure operational readiness and strong ongoing performance.

• Establish a rigorous business operating rhythm, including weekly and monthly performance reviews, issue resolution, forecast updates, and executive-ready business reviews that translate data into clear actions

• Create the processes, tools, and governance needed to scale the channel efficiently, improve partner accountability, and reduce execution friction across internal and external stakeholders.

• Monitor customer, competitive, and marketplace trends to inform channel strategy, partnership priorities, assortment expansion, and test-and-learn opportunities.

• Protect the Lowe's brand and customer experience across all third-party environments by ensuring high standards for assortment accuracy, content quality, service