Sr. DevOps Engineer

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

We are seeking a Senior DevOps Engineer to help build and maintain the infrastructure powering our ecommerce platform with a focus on supporting our Data Engineering teams. We believe that moving fast is our competitive advantage; that moving fast enables us to better serve our users. We also know that the faster we move, the more risk we face causing disruptions, so we invest heavily into observability and security tools.

You Will:

• As a Senior DevOps Engineer, you will help empower Data Engineering, Product, and other Engineering teams to focus on building features by ensuring the reliability and efficiency of our infrastructure, platform, and production environments. Your work will emphasize continuous improvement, automation, and developer enablement.

• Actively seek and identify opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation.

• Independently lead Infrastructure-related projects in support of business and technology strategy.

• Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams

• Manage Infrastructure through automation (Infrastructure as Code - Terraform knowledge preferred)

• Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent incident reoccurrence.

• Define, Design, and implement DevOps practices ensuring availability, scalability and observability of production systems with a strong focus on excellent customer experience

• Manage incidents and emergency response, track outages, ensure data integrity and engineer releases to promote secure, efficient and rapid deployments.

• There will be an On call rotation but it will be fairly distributed across the team, including the manager, who also takes a weekly rotation!

You Have:

• 6+ years as a DevOps Engineer, Site Reliability Engineer or Platform Engineer

• 9+ years of total experience supporting technical environments within Engineering domains

• Bachelor's degree in Computer Science, Engineering, or related field, or relevant years of work experience

• Familiarity with Databricks, Confluent/Kafka and Airflow.

• Experience with service-oriented architectures and microservices at scale

• Strong proficiency with Public Cloud providers (AWS, GCP)

• Experience with Terraform or other IaC tools such as Chef, Puppet or Ansible

• Experience with CI/CD tools such as Jenkins, CircleCI or GitHub Actions

• Ability to use containers and orchestration frameworks (Kubernetes, Docker, Container registries etc.) -EKS + Helm Experience is a plus.

• Proficiency scripting in one or more languages such as Python, Bash, Go and/or others

• Experience with configuring, customizing, and extending monitoring tools (Datadog, ELK, Prometheus, etc.)

• Excellent debugging and troubleshooting skills

• Strong technical competency, with a data-driven analytical approach towards solving complex challenges

• Have a systematic problem-solving approach, coupled with strong and effective communication skills and a sense of drive

• Knowledge of information security standards rules and regulations related to information security and data confidentiality (e.g. HIPAA, PCI DSS, NIST, ISO, etc.)

Our Benefits (there are more but here are some highlights):

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