Sales Operations Administrative Assistant

Sales Operations Administrative Assistant

US East Office (Jacksonville, FL), US West Office (Highlands Ranch, CO) or Remote

We exist to transform our customers and change lives 

Who We're Looking For

Are you a detail-oriented professional who thrives in a fast-paced environment?  Do you have a talent for optimizing processes and analyzing data to drive business growth? RF-SMART's expanding sales team is seeking a Sales Operations Administrative Assistant who can help us scale to the next level through task execution, process optimization, and analytical support.  As our Sales Operations Administrative Assistant, you'll support our sales executives, allowing them to focus on strategic initiatives, while you ensure operational excellence.  This role offers both core administrative responsibilities and opportunities for professional growth in sales operations, with mentorship from experienced sales leaders.

What You'll Do

Administrative Support (45%)

• Review and refine contracts, proposals, and agreements for accuracy and clarity
• Implement AI tools to streamline administrative workflows and increase team efficiency
• Support approval processes and documentation management
• Coordinate travel arrangements and expense reporting via Concur
• Organize resources and coordinate cross departmental coordination

 Process Management (30%)

• Support development and implementation of new processes to increase sales executive efficiency
• Identify opportunities to leverage AI for process automation
• Drive process compliance and follow-through with key stakeholders
• Execute daily, weekly, and monthly operational routines

 Reporting & Analytics (25%)

• Assist in pipeline reports and CRM data updates
• Maintain KPI dashboards and performance metrics
• Develop custom reports for leadership decision-making
• Build and manage NetSuite searches and SmartSheet forms/reports
• Utilize AI-powered analytics tools to extract actionable insights from sales data

What You'll Bring

Required Qualifications

• 2+ years of administrative or operations experience
• Exceptional organizational skills with strong attention to detail
• Proficiency in Microsoft Office Suite and ability to quickly learn new software
• Experience with or willingness to learn AI productivity tools and applications
• Outstanding written and verbal communication skills
• Demonstrated ability to manage multiple priorities and meet deadlines
• Process-oriented mindset with a focus on continuous improvement

 Preferred Qualifications

• Bachelor's degree or equivalent experience
• Experience with CRM systems (Salesforce, HubSpot, etc.)
• Background in sales operations or sales support
• Familiarity with NetSuite, SmartSheet, or similar business tools
• Knowledge of AI-assisted workflow tools and automation platforms
• Experience implementing AI solutions to improve team efficiency

Attributes for Success

• Curious and conceptual thinker who asks insightful questions
• Self-starter with a strong sense of urgency and ownership
• Adaptable problem-solver who thrives in a growing environment
• Passion for sales and interest in developing leadership skills
• Forward-thinking approach to leveraging new technologies
• Commitment to sustainability and efficient resource utilization

 Why Join RF-SMART?

• Collaborative, inclusive, and mission-driven culture
• Comprehensive employee wellness and safety programs
• Clear path for professional growth and advancement
• Opportunity to make a meaningful impact on business success
• Environment that embraces innovative technologies and AI solutions

Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).

General Information:  The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

A Word F