Senior Manager, Operations, Special Projects – Program Management, Earnings Excellence

Position Summary...

As a Senior Manager, Operations, Special Projects – Program Management, Earnings Excellence, you will lead high-impact, cross-functional initiatives that support the team’s strategic priorities and oversee earnings operations for our independent contractors. Sitting within the Program Management function, this role drives end-to-end execution, reporting, and executive communications to deliver measurable impact and advance earnings excellence.



About the Independent Contractor (Spark Driver) Earnings Team:

Our team is responsible for the seamless calculation, disbursement, and reporting of independent contractor earnings worldwide. We operate with a focus on compliance, data integrity, and continuous improvement, directly impacting both company performance and the experience of our global contractor network. This role is pivotal in setting best practices and driving operational rigor across the organization.

What you'll do...

• Lead the execution of special projects aligned with Earnings Excellence strategic priorities, including digital innovation pilots, emerging business areas, and rapid-response task forces. 

• Manage project execution activities and ensure alignment on scope, timelines, budgets, and resource planning.  

• Responsible for project reporting and metrics to track progress and impact.  

• Prepare content for executive forums and team meetings to communicate progress and celebrate wins.  

  What you’ll bring... 

•  5+ years of experience in program management, project management, operations, strategy planning, or strategic initiatives.  

• Proven track record of leading cross-functional projects in complex, matrixed environments.  

• Strong analytical skills with experience in data visualization, reporting, and performance measurement.  

• Excellent communication and stakeholder management skills.  

• Experience with regulatory frameworks, risk mitigation, and digital transformation is a plus. 

  The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.     Your Career Journey at Walmart 
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