Email Marketing Specialist

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

The Position
NBC Sports is seeking an Email Marketing Specialist to join the CRM team. This role will work closely with cross-functional partners to execute campaigns, develop actionable insights, and optimize CRM efforts to drive engagement and fandom.

Responsibilities

• Manage the end-to-end email production process through successful conceptualizing, coding, editing, QA, and deployment.
• Manage the approvals process and route previews to internal stakeholders and implement all revisions.
• Coordinate newsletter content, schedules and deployments across multiple brands
• Monitor daily sends and troubleshoot technical issues related to coding, segmentation, rendering, and deployment.
• Assist in developing comprehensive reports detailing all key email marketing metrics including delivery, open rates, click rates, conversion, opt-out, and segmentation analysis
• Work closely with creative project management and internal stakeholders to track and ensure assets and feedback are delivered on time.
• Identify email linking strategies to optimize the user experience.
• Summarize results of email campaigns, identify trends, and provide strategic recommendations to drive future optimization opportunities.
• Expert user of email service provider and customer data platform to create email automations and journeys, set up A/B tests, and build customer segments
• Ensure that marketing materials comply with all brand and style guidelines
• Assist in developing marketing plans to grow database
• Support the Sr. Manager, Email Marketing with all projects related to this position

Qualifications

Basic Qualifications:

• 1+ years relevant email production experience
• Excellent written and verbal communication including strong editing, grammar, and proofreading skills.
• Excellent organizational and prioritization skills, with some project management experience.
• Self-starter with strong attention to detail and a curiosity to learn
• Works well under tight deadlines and a high-growth environment
• Knowledge of Salesforce, ESPs, and Adobe Photoshop

Eligibility Requirements: 

• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #)
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older
• Must be willing to work in Stamford, CT
• It is the policy of NBCUniversal and NBCUniversal’ s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.
• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are u