(Remote) Revenue/Distribution Specialist - Schulte Hospitality Group

Schulte Companies is seeking a dynamic, service-oriented Revenue Specialist to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!   What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:  

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.  

POSITION PURPOSE:

This role will be responsible for supporting the distribution platform, systems, and technologies of all hotels. The role will specifically have an integral part of implementing and auditing best practices and standards as it relates to Central Reservations System, Property Management System,  GDS,  Online Travel Agencies, Next Generation Voice Agent, and Booking Engine. Additionally, this role will continually audit and analyze the distribution landscape to support the regional teams and hotel’s specific optimization.

 

JOB DUTIES AND RESPONSIBILITIES

• Process and build all rate load requests based on SOP for all Schulte Boutique and Lifestyle hotels in PMS, CRS, GDS, NGVA, and BE, this includes packages, promotions, dynamic packages, and negotiated rates. Lead efforts to enable and build new channels for hotels, and audit existing channel connections.
• Maintain a basic knowledge of revenue management techniques and must realize their impact on those strategies. Attend revenue strategy calls as needed.
• Proactive in troubleshooting all negotiated rate load issues
• Assist in auditing all rate loads between CRS and PMS to ensure proper market segmentation, commissions, promotions, etc.…
• Have SOPs readily available to ensure consistency across hotels as well as create efficiencies as it relates to training/on-boarding and coverage.
• Assist with creation and removal of user logins from CRS and OTA’s
• Conduct promotional audits to ensure compliance and accuracy with Ecommerce efforts.
• Create and maintain property content within each GDS, IDS, VA, and BE
• Collect and organize critical path data including - Room matrix and identification of room types, rate strategies, rate codes, etc.
• Assist in the development and rollout of all new/transition property builds via the CRS, Channel Connect, GDS, IDS, and PMS.
• Assist with the optimization of content and images for all properties across online distribution channels when needed
• Assist with completing Monthly, Quarterly, and Yearly checklists for all systems up to and including CRS, PMS, GDS, IDS, VA, and BE
• Assist with creation and distribution of daily, weekly month-end channel reporting used to measure overall effectiveness.
• Must be