Specialist, Warehouse Operations

Schedule

• 40 hours per week.
• Typically either an 8 hour shift and/or 10 hour shifts between the hours of 7:00 am and 5:00 or as assigned. Candidate must be flexible to work different days, schedules, hours or overtime based on business needs.

What Warehouse Operations contributes to Cardinal Health

Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Job Summary

The Specialist, Warehouse Operations trains new and experienced Warehouse Operations Associates on safety and quality control procedures as well as equipment and standard tasks for everyday assignments. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers. The Specialist leads trainings for new hires and assesses early performance for proficiency and problem areas

Responsibilities

• Leads group onboarding trainings for new hires on their first day in the facility, including standard training videos and assessments for safety, quality control and warehouse equipment.
• Shadows new associates during their first two-four weeks to assess their performance and provide on-the-job guidance. Retrains associates based on identified areas for improvement and performance metrics.
• Based on the training needs of the facility identified by site leadership, cross-trains any staff so that associates possess the skills to work in each department/work area of the facility.
• When not training staff, completes daily responsibilities of an experienced associate in one of the facility’s departments, such as receiving or picking.
• Conducts individual trainings with new hires that do not possess past experience with certain equipment in the warehouse, such as forklifts. Ensures that associates achieve sufficient proficiency with equipment prior to beginning job duties.
• Provides focused, on-the-job training for specific departments or teams to improve daily functioning, implement operational changes, and other initiatives as identified by site leadership.
• Regularly communicates with Supervisors and Managers to understand training needs and to discuss retraining and cross-training of specific teams or individual associates.
• Ensures that onboarding documentation is properly completed for new hires by coordinating with a Human Resources or Administrative colleague in the facility.
• Participates in facility EH&S teams or committees in order to understand all safety procedures and ensures updates to policies and procedures in the training content (translations may be needed).
• Coordinates with EH&S and other relevant internal stakeholders to understand content and documentation for training and onboarding.

Qualifications

• 0-2 years of experience preferred
• Bachelor’s degree in related field, or equivalent work experience preferred
• Past experience onboarding new trainees preferred
• Proficiency in Microsoft Office (Outlook, Word and Excel) strongly preferred
• Material handling equipment experience (forklift and pallet jacks) strongly preferred
• Ability to safely lift/palletize various materials weighing up to 75 pounds
• Proficiency in SAP preferred
• Demonstrates basic material handling/packaging/warehouse equipment skills
• Good oral and written communication skills and can demonstrate effectively