Manager, Project Management (Remote)

Date Posted:

2025-12-16

Country:

United States of America

Location:

PW208: Connecticut Remote Remote Location , Remote City, CT, 06035 USA

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position.​ The company will not seek an export authorization for this role.

Security Clearance:

None/Not Required

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it.

So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

What You Will Do:

As a Product Owner within the Customer Support Operations group, you will play a pivotal role in supporting internal customers, driving product improvements, and advancing our MS Dynamics portfolio of applications. You will define the strategic roadmap for one or several products with the MS Dynamics platform. Your work will directly contribute to enhancing the efficiency and effectiveness of our internal operations.

• Act as the Product Owner for the Customer Support Operations group, delivering value and improvements to the MS Dynamics application suite.

• Define data and analytics requirements and identify opportunities for the business. Collaborate with the Data & Analytics (D&A) team to develop Power BI dashboards and solutions.

• Drive iterative improvements to digital tools using Scrum and Agile methodologies.

• Collaborate with Product Owners, Scrum Masters, and Program Managers to align team-level execution with program goals and roadmaps.

• Prepare and prioritize backlogs, track features, and manage work items across multiple teams.

• Maintain Agile planning tools (e.g., Jira, Confluence) to monitor execution progress and support program tracking.

• Analyze data from Agile tools to create meaningful metrics that communicate progress, team health, and program performance.

• Track progress toward Capability and Feature completion while supporting Program objective tracking.

• Help identify and escalate program-level impediments, working to resolve them efficiently.

• Facilitate Agile cadence events such as retrospectives, demos, and planning sessions.

• Coordinate cross-team dependencies and ensure alignment with system-level activities.

• Contribute to process optimization and continuous improvement initiatives.

• Drive user engagement with tools through communication strategies such as WalkMe, release notes, training, and more.

What You Will Learn:

This role offers significant opportunities for mentorship and professional growth in Agile program execution and leadership. You will gain:

• Hands-on experience in Agile at scale within a high-visibility, commercial environment.

• Exposure to cutting-edge digital tools and methodologies.

• A collaborative culture that emphasizes delivering value, continuous improvement, and personal development.

Qualifications You Must Have:

A Bachelor's Degree and 8 years of experience to include the following:

• Experience in Agile software development or customer support roles, preferably in the aerospace industry.

Qualifications We Prefer:

• Advanced Degree and 5 years of experience

• Exceptional written and verbal communication skills with the ability to present status updates and data-driven insights to stakeholders.

• Strong understanding of Agile frameworks such as Scrum, Kanban, and SAFe.

• Hands-on experience using tools like Jira, VersionOne, and/or Azure DevOps.

• SAFe or Agile certifications (e.g., SA, SSM, RTE, or equivalent).

• Familiarity with Agile roles such as Product Owner, Scrum Master, and Quality Assurance).

• Experience working with Microsoft Dynamics and/or Power BI systems.