Area Traffic Incident Management Coordinator - Central Regional Office

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

The Incident Management Coordinator (IMC) is part of a regional traffic incident management operations team that works to provide safe and efficient clearance of roadway incidents, and to enhance highway-responder safety at traffic incidents. This is accomplished through (not all inclusive):

• Close coordination with the regional Traffic Operations Centers in Richmond, Virginia.
• Close coordination and engagement with various highway responders such as law enforcement, DOT, fire and rescue, and towing and recovery companies.
• Responding to major traffic incidents to provide information and asset coordination for VDOT.
• Involvement in traffic management planning for events that pose a large impact on the region (e.g., festivals, concerts, major highway construction / maintenance projects, federal government events).
• Developing and maintaining relationships among the highway responder community to strengthen interagency coordination and communication at traffic incidents.
• Contributing to after-action reviews to promote improved coordination between the responding agencies during traffic incident management.
• Conducting training for DOT and partnering agencies on traffic incident management and highway responder safety.
• IMPORTANT:  Positional responsibilities are at times performed outdoors along the roadsides in an uncontrolled work environment.

What you need to be successful in this role:

• Keen situational awareness and attention to safety.
• In depth experience in emergency response operations (e.g., fire and rescue, law enforcement).
• Ability to respond calmly and effectively in emergency situations.
• Ability to effectively problem solve and apply critical thinking to traffic operations incidents.
• Ability to make sound decisions during emergency situations and, or for time sensitive situations.
• Ability to work independently while also able to work effectively in coordination with a group.
• Professional presentation and proficient interpersonal skill for effective communication with stakeholders.
• Proficient use of computers for job-related administration (e.g., incident reports, training materials, communication).
• Experience in application and use of the Incident Command System
• Regional familiarization (geography and roadways).
• Ability to accomplish and maintain training and certification requirements (e.g., First Aid & CPR, ICS).
• Radio and telecommunications skills.

Qualifications

Minimum Requirements

• BA/BS and 4 Years relevant experience or AA/AS and 6 years relevant experience or HS/GED and 8 years relevant experience or equivalent of experience and or education.
• Successfully pass State and Federal criminal history/security background check; also, successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC).
• Ability to drive, using an AECOM provided vehicle, patrolling, and monitoring a segment of interstate roadway in an assigned region. 
• Possess a valid driver’s license and a clean driving record for the past 3 years, including no suspension of license or single violation worth 6 demerits according to the Virginia Department of Motor Vehicles points system.
• Participate in the monthly Motor Vehicle Records (MVR) monitoring program and maintain a satisfactory driving record as a condition of employment
• Pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process.
• Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, c