Jobs and Careers

Sr. Product Manager, Omni-Channel

United StatesRemotefull_timeVerifiedPosted 12 Jun 2026

💰 $185,000/yr($155,000/yr – $185,000/yr)

About the role

Why You’ll Love World Market

You won’t find a store and team like this anywhere else! We're passionate about our mission to delight customers with a unique, ever-changing marketplace of products from around the world. Our assortment is curated with stylish home décor, quality furniture, thoughtful gifts, time-honored handicrafts, and international food and beverage favorites. From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart. 

Our team means the world to us! We value authenticity, empowerment and respect and we take pride in what we do. If you’re looking for a collaborative, fast-moving environment where your contributions are valued, growth is supported and you can have a little fun—you’ve found it!  

When you join our team, you’ll enjoy: 

Benefits that support health, financial security, and personal life needs. Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, and more!
Paid vacation and paid sick time
401(k) plan with Roth option and company match
Employee Assistance Program and wellness resources to be and do your best
Sample Sales and up to 30% shopping discount on our unique finds for you and your designated shopper 
Work life balance and work from home flexibility
Working with a team who thinks the world of you

What You’ll Do

The Sr. Product Manager, Omni-Channel drives the strategy, roadmap, and execution of the company’s omni-channel growth initiatives and special projects across the full path to purchase — spanning Ecommerce, Order Management, Supply Chain, and Store Technology, with cross-over into corporate systems. While dedicated Product Managers own each functional area, this role is the “glue” that connects them: partnering with those PDMs as peers to own the end-to-end omni-channel roadmap, drive cross-domain initiatives and special projects, and ensure a seamless, consistent customer experience from product discovery through fulfillment, post-purchase, and return.

You will collaborate with business partners, subject matter experts, analytics, and IT to review business processes, define requirements and stories, ensure delivery of new features and functionality, and identify future optimizations that scale across channels.

Principal Duties and Responsibilities:

Drive product vision

Own and drive the omni-channel roadmap and special projects, partnering with the functional-area PDMs and business owners to assemble, sequence, and prioritize cross-domain initiatives into a unified, companywide plan.
Build an inspiring product vision that connects front-end customer experiences with back-end fulfillment, inventory, and store capabilities into a single, cohesive journey.
Define feasibility and best-practice testing components, and create supporting user stories, business requirement documents, and specifications for these projects (e.g., ROI analyses, functional specifications, use cases, usability scenarios).

Cross-functional partnership

Work closely with other Product Managers, Project Managers, engineers, and IT across the current tech stack to identify interdependencies and incorporate every business line into our technology plans.
Facilitate cross-functional processes that help scale the company’s performance, serving as the liaison across Ecommerce, Order Experience, Inventory Management, Supply Chain, Store Operations, Marketing Technology, Finance, IT, and QA to align on specifications for new features and functionality.
Participate in Design, Development, Quality Assurance, and UAT cycles and sign off on features and projects before implementation across systems.
Seek improvement recommendations from key business stakeholders across channels, incorporate them into the product roadmap, and perform cost/benefit analyses to determine priority and feasibility.