Senior Windows Engineer

Description

Location: Remote- Texas based (Preferred for occasional on-site collaboration in San Antonio, Texas)
Department: Infrastructure & Operations

Reports To: Windows Engineering Lead / Infrastructure Manager
Employment Type: Full-Time

Position Summary:

We are looking for an experienced and highly capable Senior Windows Engineer to lead the architecture, deployment, and support of enterprise-scale Windows infrastructure across a healthcare network of 70 hospitals. This role will help design standardized solutions, troubleshoot complex system issues, and mentor junior engineers to ensure a robust, secure, and scalable IT environment.

As a senior-level technical expert, you’ll collaborate closely with cloud, network, security, and service management teams, and contribute to initiatives that drive automation, compliance, and infrastructure modernization.

Key Responsibilities

Architecture & Design

• Lead the design, standardization, and deployment of Windows Server infrastructure across multiple sites and data centers.
• Define system baselines, hardening policies, and configuration management standards.
• Architect solutions for AD forest/domain design, GPO structures, high availability, and disaster recovery.

Operations & Support

• Provide Tier 3 support for escalated issues related to Windows Servers, Active Directory, DNS, DHCP, and Group Policy.
• Manage system patching, vulnerability remediation, and OS lifecycle management.
• Monitor infrastructure health and performance using enterprise tools (e.g., SCCM, SCOM, or similar).

Automation & Optimization

• Automate routine tasks and deployments using PowerShell or infrastructure-as-code tools.
• Identify and resolve performance bottlenecks; tune services for optimal reliability and speed.
• Support system integrations with cloud platforms (Azure, O365, hybrid AD environments).

Mentorship & Governance

• Act as a technical lead and mentor for junior Windows Engineers.
• Contribute to SOPs, technical documentation, and infrastructure runbooks.
• Support compliance with HIPAA and internal IT governance policies.

Requirements

Required Qualifications:

• 7+ years of experience as a Windows Systems Engineer in a large enterprise environment.
• Expert knowledge of Windows Server (2016, 2019, 2022), Active Directory, DNS, DHCP, GPO.
• Experience in high-availability environments and disaster recovery planning.
• Proficiency in PowerShell scripting and automation.
• Familiarity with ITSM tools (ServiceNow preferred) and change control processes.
• Excellent troubleshooting and communication skills.
• Must be authorized to work in the U.S.

Preferred Qualifications:

• Certifications:
  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • Microsoft Certified: Azure Solutions Architect or Administrator Associate
  • ITIL® Foundation Certificate in IT Service Management
• Education:
  • Bachelor’s Degree in Computer Science, Information Systems, or a related field.
• Additional Experience:
  • Experience supporting hybrid AD and cloud integrations (Azure AD Connect, Intune).
  • Prior experience in healthcare environments with HIPAA or HITRUST compliance.

Work Environment:

• Remote with optional travel to San Antonio, TX for collaborative initiatives or deployments.
• On-call participation for escalations or critical incidents may be required.
• Fast-paced environment supporting critical hospital infrastructure and systems.