Lead Manager Communications & PR

Job Description:

Job Title: Lead Manager Communications & PR

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Location: Dallas, TX

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future—you’ll create it.

Responsibilities:

• Strategic Planning and Execution:
  • Develop and implement comprehensive internal and external communications, PR strategies, and CSR programs that align with the company’s goals and objectives.
  • Analyze and confer expertise on tactical communication plans and maintain a high-level understanding of industry trends to make appropriate recommendations.
• Content Creation and Management:
  • Write, edit, and oversee the publication of various communications materials, including articles, press releases, employee newsletters, social media content, brochures, and digital assets.
  • Make decisions on important PR stories, narratives, and content that reflect the company’s priorities, values, and position on key topics.
  • Manage the end-to-end social media strategy for Cricket Wireless.
• Stakeholder Engagement:
  • Engage with internal and external stakeholders, including customers, investors, and community members, to build strong relationships and gather feedback.
  • Advise executive leadership on DEI matters and PR & communications strategies.
• Event and Crisis Communication Management:
  • Plan and coordinate communication efforts for company events such as trade shows and conferences.
  • Develop and implement crisis communication plans to manage and mitigate negative publicity.
  • Collaborate with cross-functional teams to coordinate PR work and manage special projects as directed.
  • Develop community initiatives to enhance brand awareness and build relationships in distribution markets.
• Media Relations and Reporting:
  • Establish and maintain relationships with media representatives, act as the company spokesperson, and handle media inquiries.
  • Provide counsel to senior managers and executives on media-related issues and speech writing.
  • Track and analyze the performance of communications and PR activities using key performance indicators (KPIs) and metrics.
  • Prepare regular reports to evaluate the impact of communication strategies and provide insights for continuous improvement.

Job Contribution: An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

Education/Experience:

• Bachelor’s degree (BS/BA) desired.
• 5+ years of related experience.
• Certification is required in some areas.

Supervisor:

• No

Salary: Our Lead Manager Communications & PR earns between $105,600-$158,400 USD annually in Dallas, TX, not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Perks and Benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

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