Case & Resource Aide - Temporary - 2024121

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.  In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief seeks a Case & Resource Aide for a temporary position to assist with an increase in refugee arrivals. The Case & Resource Aide will assist caseworkers and housing coordinators with securing basic needs for clients, transporting clients to their appointments, housing setups, and administrative tasks as needed.

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• Greet refugee clients at the airport upon arrival and provide transportation to their new home
• Visit clients in their homes to assess their well-being and determine current needs
• Grocery shop and obtain other needed household items that have not been donated in anticipation of arriving refugee clients and once clients have already arrived
• Assist with move-ins when volunteers are not available
• Transport clients to essential appointments such as medical appointments, ELL program registration, school registration for children, community clothing closets, etc.
• Assist clients in opening bank accounts
• Compile paperwork needed for home visits
• Put together Welcome Binders given to clients upon arrival
• Record all client interactions and progress in case notes utilizing online databases
• Participate in regular move-ins for arriving refugee clients while collaborating with the Community Engagement department and their team of volunteers
• Drive, load, and unload moving trucks during move-ins
• Coordinate furniture pick-ups and donation drop-offs
• Assist with inventory and organization of storage units
• Obtain needed household items that have not been donated in anticipation of arriving refugee clients or coordinate with volunteers to do so
• Assist with donation drives, depending on need
• Record and track all donations in online database Microsoft Dynamics
• Other duties as assigned

Knowledge, Skills, & Abilities

• Adaptable
• Problem solver
• Ability to communicate effectively cross-culturally, both with clients and diverse team
• Fluent in Arabic, Dari, Kinyarwanda, Spanish, Swahili, or Ukrainian, preferred
• Knowledge of basic furniture assembly and use of power tools, preferred

Requirements

• Committed to the mission, vision, and values of World Relief
• Current driver license and maintain good driving record, ability to pass motor vehicle record check
• Ability to drive a 20-foot rental truck for move-ins
• Ability to frequently lift heavy furniture, around 80 pounds

Temporary Employees and Paid Interns have access to the following World Relief benefits:
- Employee Assistance Program (EAP)
World Relief Discounts (Immediately Eligible):- Verizon- Pet Insurance through Nationwide- Home and Auto insurance through Liberty Mutual- Working Advantage Discount Program- Active & Fit Gym Membership
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
PHYSICAL DEMANDS:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  ·         While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations ·         The ability