MBA Marketing Internships - Summer 2024

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Internship Program Overview 

At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions.  

Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us. 

If you want to make work, work better, we want you. To learn more, check out our Early Career Page! 

Marketing Overview

Marketing is the engine room for growth at ServiceNow. 

We fuel the success of our customers, sales, and products. We have a customer-first mindset in all that we do. As a Marketing team, we are laser focused on how we can connect with our customers by creating simple sweet spot targeting, and the positioning and packaging of our products and solutions. We help our customers gain the most value from our products by providing best practices, business cases and trainings.  

We drive velocity through standard product packaging, simplified pricing, and discount guidance. Additionally, we partner closely with Sales to build high-quality pipeline through targeted Marketing activities ranging from strategic and executive events, webinars, digital acquisition, SEO, and more!  

Our MBA Internship Opportunities 

Customer Advocacy: 

The Customer Advocacy team at ServiceNow identifies, develops, and produces customer stories and spokespeople that bring the impact of ServiceNow and the success of our customers to life. Since customer success and stories are central to everything ServiceNow does, Customer Advocacy has an exciting vantage point that connects across products, sales, and multiple marketing channels. Our focus is on building and nurturing our robust base of ServiceNow Customer Advocates, then delivering Customer Advocacy services across sales and marketing, including 1:1 sales references, group reference calls, and customer story creation and amplification. 

What you will do: 

• Support our work to identify and develop customers/stories who will drive the pipe for Brand, Comms and Events activation and amplification.  
• Support processes and technology that help us manage our workflows, pipeline, collaboration, requests and reporting to optimize the impact of our team.  
• Have an unrivaled opportunity to work on a team that partners closely with customers and ServiceNow stakeholders, to share the value of our program, support customer recruitment and connect customers to opportunities that will promote their success and innovation to a global audience. 

Qualifications

This position is not eligible for employment-based sponsorship. 

Who you are

• Currently enrolled first-year MBA student pursuing degree in Business, Marketing or a related field 
  • Graduating December 2024, or later 
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