Assistant Account Manager

This is a hybrid opportunity and this role requires onsite in-office presence approximately 1 to 4 days per week at our Pittston, PA office location.

The Assistant Account Manager’s main responsibility is to support daily client service needs for a designated book of business, which may be overseen by a Producer or Account Manager responsible for service, placement, and business development. This role involves extensive use of system tools and frequent client communication via email or phone. The Assistant Account Manager must strictly adhere to corporate procedures, including maintaining data integrity within the system of record. As a key part of the client team, the Assistant Account Manager also provides guidance to any third-party vendors managing aspects of the account.

Your Impact

• Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations
• Leveraging commercial P&C insurance knowledge and expertise to actively service existing accounts and develop new business opportunities
• Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS accordingly
• Nurturing professional relationships through the facilitation of personal client meetings and consistent client contact
• Participating in the retention of renewal business. Interacting with producers to prepare specifications, applications, underwriting data and related information in the marketing of insurance products
• Ensuring the client has continuous and proper coverage and advising the client of any recommendations within a mutually established timeline
• Reviewing current policies and providing recommendations regarding placement options.
• Utilizing coverage checklists and a network of industry contacts to determine appropriate coverage and premiums 

Successful Candidate Will Have

• 1 - 3 years’ experience of Commercial Lines client servicing experience
• Valid PA P&C brokers’ license preferred
• College degree preferred
• Industry specific designations preferred- CISR, ARM or similar
• Proficient in insurance agency management systems, AMS 360 and Work Smart preferred
• Extensive knowledge of Commercial Lines underwriting, coverage, rate analysis/procedures & experience reporting
• Ability to clearly articulate these products/plans to clients and underwriters, including compliance and legislative information
• Understanding of marketplace trends and best practices to best meet client needs

At Risk Strategies Company, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, and life insurance, retirement savings, and paid time off and paid holidays for eligible employees. The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is between $24.91 - $36.30 per hour. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience.

Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and over 5,000 employees across the US and Canada.

Our industry recognition includes being named a Best Places to Work in Insurance for the past five years (2018-2022) and on the Inc. 5000 list as one of America’s Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues.

Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-s