Senior Underwriting Operations Supervisor

Position Summary

The Senior Underwriting Operations Supervisor is an experienced leader responsible for overseeing all parts of the inspection process, from ordering inspections to ensuring completed reports are received and processed. This role focuses on developing and implementing strategies to streamline operations, ensuring accuracy, efficiency, and compliance with company and carrier standards. The individual will lead and guide a team, fostering collaboration and maintaining high-quality standards in the inspection process to support overall organizational success.

What will your job entail?

Job Title: Senior Underwriting Operations Supervisor

 

Job Summary:

The Senior Underwriting Operations Supervisor will oversee daily operations and provide guidance to a team responsible for all aspects of the inspection process. This role supports operational workflows and ensures compliance with company policies and carrier standards. While this position does not involve underwriting policies, it plays a critical role in verifying that the risk aligns with the underwriter's assessment and ensuring compliance with carrier guidelines. The ideal candidate will possess strong organizational and communication skills, with a focus on supporting team success and process improvements.

Key Responsibilities:

• Supervise the day-to-day activities of a team overseeing all aspects of the inspection process to ensure tasks are completed accurately and on time.
• Provide guidance, support, and troubleshooting for team members to address operational challenges.
• Assist in developing and implementing process improvements to enhance team efficiency and productivity.
• Monitor team performance and provide feedback to ensure adherence to quality standards and deadlines.
• Enforce operational policies and procedures, ensuring alignment with company guidelines and regulatory requirements.
• Communicate and collaborate with other departments, such as underwriting and cancellations, to maintain workflow consistency.
• Keep up to date with industry trends and changes in regulatory requirements that may impact inspection processes.
• Maintain records and documentation to ensure data integrity and compliance for audit purposes.
• Support the training and onboarding of new team members, fostering skill development and knowledge sharing.

Work Experience and Education:

• Bachelor’s degree in Risk Management, Business, or a related field; equivalent experience may be considered.
• 3+ years of relevant experience in insurance operations, inspection processing, or a related area.

Technical/Functional Skills:

• Process Optimization
• Operational Workflow Support
• Policy and Regulatory Compliance
• Data Analysis and Reporting
• Quality Assurance
• Technical Proficiency in Relevant Systems and Software
• Performance Monitoring

Behavioral Skills:

• Effective Communication and Collaboration
• Leadership and Team Support
• Problem-Solving and Critical Thinking
• Attention to Detail and Accuracy
• Time Management and Prioritization
• Adaptability in a Dynamic Work Environment
• Commitment to Continuous Learning

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual