Family Case Manager

Position  Description

Wheeler Mission Ministries is a privately funded 501 (c) 3 non-profit, evangelical Christian ministry whose designated purpose is religious.  We are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished.  Wheeler Mission Ministries considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission ministries have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, Statement of Faith, Core Values, and Qualifications for Employment upon hire and continuously while employed.  Employees are encouraged and expected to share the Gospel as opportunities arise.

Job Title: Case Manager I

Exempt/Non-Exempt: Non-Exempt  

Reports to: Program Manager

Full or Part-time: Full-Time  

Completion Date: February 2024 

Team:  Center for Women and Children

Position Summary:

The Case Manager is responsible for providing a continuum of care for guests of Wheeler Mission through case management.  This is done through assessment and identification of each guest’s resources, talents, skills, and interests.  The Case Manager will work with guests to identify their personal goals and then create a plan to work towards gaining stability and achieving those goals.

Key Duties and Responsibilities

Brief description of duties in order of priority

Key Area: Case Management  

• Assess and identify each guests’ resources, talents, skills, and interests.
• Develop a care plan with written goals and methods to help the guest achieve those goals.
• Frequently monitor the effectiveness, appropriateness, and efficiency of the plan, modifying as needed.
• Advise guests on best practices for success in achieving goals and advocate for them.
• Identify needs and resources available, provide information and make referrals, and lead crisis intervention when necessary.

Key Area: Program Oversight

• Monitor guest progress
• Ensure program compliance while maintaining guest confidentiality
• Facilitate