Phlebotomy Trainee

Job Description

Phlebotomy Trainee - Roanoke, VA, Monday to Friday, 8:00 AM to 5:00 PM

Pay range: $18.00 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

 

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 'MyDay' off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Phlebotomy Services Representative Trainees are hired with the intent of developing the skills required of a Patient Services I (PSR I) by the end of the training program. The length of the training program will be established by the applicable department.  

Responsibilities:

• Greet customers appropriately. Treat all customers in a courteous and professional manner.
• Ensures all field phlebotomy and PSC specimens are collected accurately and on time.
• Under constant supervision by the Training Specialist and/or Site Lead/Trainer may practice specimen collection according to established procedures and legal requirements.
• Responsible for completing requisitions accurately.
• Call clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information (i.e., Diagnosis codes, UPIN information, etc.)
• Research test/client information utilizing lab computer system or Directory of Service.
• Label, centrifuge, split, and freeze specimens as required by test order.
• Package specimens for transport.
• Maintains required records and documentation.
• Reads, understands and complies with departmental policies, protocols and procedures: (i.e., Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual)
• Maintains all appropriate PSC/Phlebotomy logs.
• Assists with compilation of monthly statistics and data.  Submits data on time.
• Perform basic clerical duties as required by Quest Diagnostics, i.e., filing, faxing, preparing mail.  Required to perform electronic data entry.
• Submits accurate time and travel logs as directed by management and on time.
• Submits accurate expense forms, if applicable, on the required day.
• Demonstrates organizational commitment.
• Adheres to departmental and company code of grooming, dress code and PPE guidelines, appears professional, neat and clean at all times.
• Reports on time to work, following attendance guidelines.
• Answers the telephone in a courteous and professional manner, by incorporating the company name, self-identification and a courteous greeting.
• Communicates appropriately with clients, patients, coworkers and the public.
• Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, Group Lead or PSR II for resolution. 
• Remains professional, polite and courteous at all times.
• Miscellaneous duties and responsibilities.
• Keeps work area neat and clean.  Disposes of biohazard containers when scheduled.
• Help with inventories and other tasks as assigned.
• Stock supplies as needed.
• Performs other department-related duties when assigned.
• Participates on teams and special projects when asked
• All other duties as assigned, within scope of positio