Director of Pharmacy Accounts

Anticipated End Date:

2025-10-12

Position Title:

Director of Pharmacy Accounts

Job Description:

Director Pharmacy Account Management

Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The ideal candidate will reside in New York, Georgia, Connecticut or Minnesota.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Director Pharmacy Account Management is responsible for managing contracts and relationships with PBM vendor. Developing relationships with external vendors and internal stakeholders.

How you will make an impact:

• Promote and strengthen a collaborative, client-centric culture focused on delivering value and enhancing client satisfaction.

• Oversee the management of large commercial client relationships, ensuring service excellence and contract compliance.

• Act as an executive-level liaison for key accounts, addressing high-level client concerns and strategic initiatives.

• Drive client retention and satisfaction by developing strong partnerships and proactively addressing needs.

• Support contract renewals, upselling opportunities, and expansion of services.

• Develop and implement strategies to improve account management effectiveness and client outcomes.

• Partner with sales, clinical, and operations teams to develop solutions that align with client goals.

• Identify opportunities for process improvements to enhance efficiency and service levels.

• Travel up to 25% may be required.

Minimum Requirements:

Requires a BA/BS and a minimum of 5 years of Pharmacy/PBM experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experience:  

• Experience working with local, East Coast clients preferred.

• Direct or indirect leadership experience preferred.

• Familiarity with pharmacy claims processing, formularies, and clinical programs preferred.

• Prior experience working at a PBM and/or as a pharmacy benefit consultant preferred.

• Experience working with brokers or consultants preferred.  

• Strong written and oral communication skills, problem-solving skills, attention to detail and well-organized preferred.

• Strong team collaboration skills with a proven ability to work effectively and harmoniously with others, contributing to a positive team environment and promoting collective success preferred.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $153,720 to $263,520.

Locations: Minnesota, New York.

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, co