Job Description Summary

As Technical Marketing Analyst, you will be responsible for the creation of IT, security, and technical content, with the ability to manage and prioritize multiple projects, and work with cross-functional teams in accordance with the highest quality standards for commercial excellence. This role supports the IT needs of the Global Marketing and US Region Sales and HIT teams for responses to technical questions related to the MMS solutions including Alaris, Pyxis, and HealthSight platforms. Requests may be in the form of full technical assessments, RFPs, contract language, general customer questions or other technical support as needed.

The position reports to the Senior Manager, Technical Marketing, US Region MMS, and will require close cross functional collaboration with the US Region RFP Team, R&D, Technical Product Management, Product Security, Information Security, Data Privacy, Contracts, Legal and GCS technical teams.

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Key responsibilities will include:

• Demonstrate solid knowledge of the function, features and technical requirements for implementation of MMS solutions.  

• Coordinate and complete technical responses for incoming IT and technical questions from RFPs, contracts, general customer questions or security audits.

• Ability to develop strong internal relationships with technical Subject Matter Experts, platform development teams and Global Marketing teams.

• Remain current with knowledge depth on new versions and product releases.

• Consistently provide timely and accurate responses to avoid undue risk or lost opportunities.

• Collaborate with the HIT team to deliver technical training to support MMS solutions and product releases.

• Review product release content from platform and commercial teams to ensure technical details are complete to support IT customer conversations.

• Work cross-functionally with product and information security to ensure product security whitepapers are current and available with product releases.

About you: To be successful in this role, you require:

• Minimum bachelor’s degree preferably in a technical field, or equivalent experience.

• Minimum 3 years of software experience.

• Solid understanding of on Prem and Cloud deployments.

• Technical IT training experience preferred.

• Knowledge of BD MMS products preferred.

• Demonstrated ability to multitask and balance competing priorities to meet deadlines.

• Excellent writing skills, and the ability to assimilate technical information from various sources intoaccurate, customer facing responses.

• Strong customer centric perspective.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

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