Community Manager

Description

General Description

The Community Manager is responsible for all phases of on-site property operation, under the direction of the Regional Manager.  The Community Manager is responsible to maintain all aspects of the property’s assets to Conifer standards. 

Location

• Harris Park Apartments located at 122 Harris Park, Rochester, NY 14610.

Position Details

• Full-Time
• Exempt
• 40 Hours per Week
• Monday - Friday
• 8:30 AM - 5:00 PM 

Job Description

• Train and be responsible for work performance by all team members under his or her direction.  Be certain that all team members are properly certified as required. 
• Will handle coaching, mentoring, all staffing functions as part of performance management tasks of team members in accordance with Conifer’s policy and under the direction of the Regional Manager and/or Vice President. 
• Perform written evaluations of employees and make recommendations for salary increases and/or advancement, as required 
• Maintain accurate payroll records as required by Conifer. 
• Maintain regular, predictable and timely attendance records of ALL team members daily. 
• Adhere to all Company personnel directives as per the manual of policies and procedures. 
• Market and approve/disapprove all applications for rental; prepare, process and sign all leases and related forms. 
• Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents 
• Ensure complete implementation and compliance with Tax Credit/DHCR/Section 8, and any other pertinent housing program requirements and directives as appropriate. 
• Collect rents and handle delinquent accounts in a timely and efficient manner 
• Make bank deposits daily and/or as required 
• Maintain necessary records of all financial transactions of the property 
• Adhere to all appropriate Company accounting directives, including but not limited to: 

1. Use of account numbers 
2. Accounts payable system. 
3. The rent roll 
4. Other monthly reports. 
5. Special accounting reports. 

• In conjunction with Maintenance Supervisor, obtain competitive bids for work/improvements scheduled, and process bid packages by Company procedures, as required 
• In conjunction with Maintenance Supervisor, supervise outside contractors working on the property to assure contract compliance.  Inspect onetime contractors’ work upon completion of each contract specification step. 
• Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists. 
• Ensure that residents are provided with a clean, safe and well-maintained community. 
• Assist in development of annual budget; work within the established budget and notify the Regional Manager and/or Vice President of any possible variations. 
• Work effectively with residents and resident organizations,  
• Report accidents and emergency situations to the Corporate Office immediately and prepare the proper reports. 
• Ensure that all maintenance requests are handled on a timely basis, and that residents are notified if parts must be ordered or if there is any other type of delay. Ensure that appropriate written records are kept of all maintenance work completed. 
• Continually inspect property and improvements, recording deficiencies and taking the necessary action, within budgetary allocations.  All apartment units are to be inspected by the Community Manager as per the schedule set forth and agreed upon with Regional Manager.  All contractor work is to be inspected monthly for long-term contracts. 
• Adhere to all maintenance and purchasing directives as per the policy and procedure manual, including, but not limited to: 

1. Property inspections. 
2. Unit inspections. 
3. Maintenance work orders. 
4. Inventory control systems. 
5. Landscaping and grounds. 
6. Safety and safety meetings. 
7. Special maintenance items. 
8. Purchase requisitions and purchase order procedures. 
9. OSHA requirements; EPA requirements. 
10. Purchase of office supplies 

• Emergency on-call duties as required or assigned. 
• Physical attendance at the assigned work locations during scheduled hours is essential. 
• May be required to assist at other Conifer locations as needed. 
• Other job-related duties as assigned. 

Experience

• Minimum 1-3+ years prior site management or apartment management housing experience, preferably in affordable housing.   
• Compliance experience or knowledge (LIHTC, HUD-Sec. 8, RD, others) stro