Manager, HR Data Management
Rakuten InternationalAbout the role
Job Description:
**This role is eligible for remote employment in the following states: CO, CT, FL, GA, IL, MA, TX, WI, UT.**
Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.
Job Summary:
We're looking for a strategic, hands-on leader to own HR data management at Rakuten. This role sits at the intersection of data governance, team leadership, and HR technology — and is accountable for the integrity of all Workday employee data across our Rakuten International employee population. You'll lead a team of HR data professionals, drive a best-in-class governance framework, and serve as the senior decision-maker on complex, high-judgment data questions that go beyond standard operating procedures.
You'll set the standards, lead the team that executes against them, and shape how HR data operations evolve alongside Workday's expanding AI and automation capabilities. You'll operate primarily at the strategic level, while staying close enough to the work to execute when the team needs it.
Key Responsibilities:
Data Governance & Workday Oversight
Manage to the data governance framework for all Workday employee data — including standards, audit cadence, escalation protocols, and exception handling. You'll set accuracy targets, review audit results, and drive root-cause resolution. You'll be the initial decision-maker on conflicting data sources, data model changes, and integration design questions — partnering with HRIS and HR Services leadership to shape Workday configuration and system readiness strategy.
Team Leadership & Development
Lead, develop, and retain a team of HR data management professionals responsible for day-to-day execution, SLA adherence, and quality assurance. Partner with direct reports as they build individual development plans, you’ll coach through ambiguity, identify high-performers ready for growth (including into management), and advocate for resources as the team's scope evolves.
Cyclical Programs & Complex Data Work
Own the HR data workstream for recurring high-stakes programs — annual performance cycles, compensation planning, and year-end reporting. You'll navigate ambiguous, complex data situations that require senior judgment: multi-entity reconciliation, M&A or subsidiary integration work, org restructures, and cross-functional data disputes. You'll be the escalation point for non-standard requests and build repeatable frameworks to reduce manual effort over time.
Automation, AI & Future-State Operations
Champion automation and AI adoption within HR Data Management. You'll identify opportunities for Workday process automation, EIB improvements, AI-assisted anomaly detection, and intelligent audit tooling — partner with HRIS to translate Workday's evolving AI/ML capabilities into practical recommendations.
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s