Senior Director

Job Description

The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 200,000 additional tenants. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.

NYCHA’s Asset & Capital Management (A&CM) Division leads the Authority’s capital, sustainability and resiliency programs that comprise a $5 billion capital projects portfolio – one of the largest in NY State – as well as range of activities related to property modernization and strategic asset management. A&CM aims to preserve and modernize NYCHA buildings and apartments through strategic portfolio planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders, and effective program and project management of capital investments. The Division also positions NYCHA’s housing portfolio for the future by piloting and scaling-up sustainable and resilient technologies and practices, improving residents’ quality of life while enhancing building performance. The work culture of the Division is strongly customer service oriented, collaborative and delivery focused.

A&CM’s Capital Programs is responsible for end-to-end management of over 500 active modernization projects across the Authority's properties throughout the city. These investments are necessary to ensure effective building performance and good living conditions for residents, and include modernization of building systems, interiors and exteriors, apartments, and grounds. The current portfolio focuses on heating systems, roofs, brick facades, CCTV and layered access controls, entryways, flood protection and resiliency, community centers, lighting and playgrounds and emergency responses. Capital projects utilize a range of delivery methods and procurement approaches, and various funding sources with budgets ranging from $100,000 to up to $100 million per project.

The Vice President for Project Management is seeking to hire a Senior Director for Project Management to oversee a portfolio of over 100 capital projects valued at over $1 billion and ensure that they are executed effectively and meet NYCHA’s standards for quality, cost-efficiency, timeliness, safety and stakeholder engagement. This position will also manage emergency responses on NYCHA’s behalf.

The Senior Director will play a critical role in managing relationships with external contractors, and internal teams. The initial focus will likely include roofing replacements, heating system replacement, underground infrastructure, community center renovations, and other component-based capital improvements. The Senior Director will also contribute more broadly across A&CM’s capital program and project management approaches and activities. The ideal candidate will bring expertise in construction management, project controls, and public-sector procurement, coupled with strong leadership and collaboration skills. The Senior Director reports to the Vice President for Project Management and will oversee approximately 40 NYCHA project management staff and staff augments.

Key day-to-day responsibilities include:

- Direct activities and monitor performance of Deputy Directors, Project Managers, Assistant Project Managers and Staff Augmenters as they execute all phases of multiple, capital construction projects within the New York City limits.
- Enforce schedule milestones, project controls and performance indicators for the management of capital projects.
- Identify and implement corrective action for projects with cost, schedule, scope, quality, safety, personnel, legal or other issues.
- Review, approve, and provide project and portfolio status reports. Track key performance indicators to identify and mitigate potential risks early.
- Enforce accuracy of project data, i.e., projects details, schedules, project documentation, etc., as maintained within and reported through NYCHA’s project management software.
- Identify and evaluate potential emergencies per established criteria and mobilize appropriate consulting and construction resources in response. Report status updates to executive management, stakeholders, and officials in a timely manner.
- Ensure that the emergency response team is available for out-of-hour management of emergencies until they have been stabilized and/or abated.
- Review and approve key program documents such as RFQs/RFPs, contracts, task orders, change orders, and payment applications to ensure compliance with NYCHA standards and external regulations.
- Ensure sufficient vendor and contractual capacity to effectively execute pro