Account Director

Company Description

BLEND360 is an acclaimed, forward-thinking Data, Digital Marketing, & AI Solutions Company, dedicated to fueling remarkable outcomes for our Fortune 500 clients. Our trajectory is one of continuous expansion, emerging at the crossroads of cutting-edge analytics, data proficiency, technology, and digital marketing excellence.  

Job Description

We are seeking an Account Director to support an existing Financial Services client. Blend identifies, recruits, onboards, and monitors consultants that work under the client’s direction to fill critical roles in marketing operations and related fields. The Account Director is responsible for working with client stakeholders and Blend consultants to ensure quality delivery and drive growth with our existing portfolio of clients.

Responsibilities

• Manage an existing book of client relationships, as well as the Blend consultants who support those clients.
• Identify new business opportunities with the existing client portfolio.
• Manage the sales pipeline to include all leads, opportunities, notes and activities in a timely manner.
• Manage contracting and related administration requirements.
• Work with Blend’s Talent Solutions group to recruit and onboard consultants to fill open roles.
• Meet regularly with client managers to understand consultant performance and address any performance concerns that may arise.
• Meet regularly with Blend consultants to provide coaching and support in fulfillment of their job functions.
• Ensure high levels of client satisfaction.

Qualifications

• Minimum of 6-8 years’ experience and proven track record in client management and business development in marketing operations.
• Minimum 5 years of direct supervisory experience, including hiring and terminating employees.
• Financial Services experience and Marketing experience highly desired.
• Ability to be onsite in the client’s offices 1-2 days per week in downtown Manhattan.
• Ability to travel to Blend headquarters in Columbia, MD 2-3 times per year.
• Has the ‘driver’ gene and is proactive in developing new high-quality relationships across the client organization.
• Passionate about impacting clients’ results by providing world class resources.
• Proven leadership experience, ability to be customer driven, results driven, collaborative and flexible.
• Creative, resourceful, well-organized, self-starter, solution oriented.
• Strong communication skills.
• Travel to client locations when necessary.

Additional Information

To deliver growth at BLEND360 and for our clients, we believe we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, our growth, and continues to have a profound impact on our success. We are determined to have equality in the workplace, within our team and as an extension of our clients’ team.

This is not the work of the moment, and this requires continued learning and purposeful actions. We are investing resources to understand and improve the sourcing, selection and retention of the talent we hire, and ultimately the workforce we provide for our clients. We will communicate our journey in the spirit of transparency and shared learning.