People Systems Administrator

Description

 A FULL HOUSE OF TOTAL REWARDS

• Competitive Pay: Initial hiring range of $77,837 - $85,620 DOE, with potential up to $112,085 through annual performance/merit increases. 
• Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
• Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.
• Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.

PURPOSE

The People Systems Administrator will play a pivotal role on our People/HR Team, ensuring our HR technology platforms (Paylocity, UKG Dimensions, JotForm, Workday) deliver a seamless, positive, and compliant experience for our Team Members. This position focuses on maintaining and optimizing our HR systems while upholding data integrity, ensuring regulatory compliance, streamlining processes, and fostering a people-focused environment. By working closely with internal teams (HR, Payroll, Finance, IT) and external partners, the People Systems Administrator will help drive strategic initiatives that support our 24/7 workforce.

SUPERVISORY SCOPE 

• None

ESSENTIAL DUTIES / RESPONSIBILITIES 

• Administer & Optimize HR Systems: Serve as the primary administrator for HR systems, including configuring modules, managing routine maintenance, processing changes to Team Member records, testing new features, and rolling out updates to meet the evolving needs of a 24/7 operation. Proactively learn and understand system capabilities and new features to ensure systems are optimized and aligned with business goals.
• Compliance & Data Security: Stay current with applicable employment and data privacy regulations; configure systems to maintain legal compliance, implement role-based permissions, and proactively monitor for unauthorized access or suspicious activity.
• Audits & Records Management: Perform regular audits (e.g., I-9, E-Verify, ACA reporting) to ensure data accuracy and regulatory adherence; oversee secure recordkeeping aligned with statutory retention schedules and industry best practices.
• Optimize Workflows & Collaborate Across Teams: Partner with HR, Payroll, Finance, IT, and other departments to streamline workflows across the Team Member lifecycle (onboarding, offboarding, performance, compensation), leveraging system capabilities for efficiency and consistency. Collaborate with key stakeholders (subject matter experts, Team Members, Managers) to identify opportunities for improvement, implement system changes, and ensure processes meet organizational needs.
• User Support & Training: Respond to Team Member and Manager inquiries, troubleshoot technical issues, and escalate complex problems when necessary. Develop training materials and deliver flexible training sessions (including nights/weekends) to ensure system adoption. Foster a customer-service mindset by treating Team Members as “guests,” offering tailored solutions that empower users.
• Reports & Analytics: Produce regular and ad-hoc reports (headcount, turnover, compliance metrics) and explore advanced analytics or dashboards that inform strategic decision-making. Identify trends related to turnover, performance, and succession planning that contribute to proactive talent management.
• Improvements & Best Practices: Stay informed on industry trends and recommend enhancements or new tools (e.g., ESS/MSS features, analytics modules) to continuously improve the user experience and maximize return on system investments.
• Special Projects: Coordinate end-to-end system integrations, large-scale upgrades, or vendor evaluations. Manage project scope, timelines, resources, and change management to ensure seamless deployment and minimal disruption to daily operations.
• People-Centric Culture: Foster a customer-service mindset by offering solutions that empower users and promote engagement, while upholding the organization’s core values. Ensure the systems meet the needs of a 24/7 workforce and support a positive, compliant Team Member experience.
• Department Operations Supp