Medical Records Coordinator

When you work at Carillon Senior Living, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

SUMMARY OF RESPONSIBILITIES

The Medical Records Coordinator is responsible for the proper recording, filing, and upkeep of the Health Center medical records.

PRIMARY JOB FUNCTIONS

• Contacts providers as necessary to complete medical record documentation
• Maintains confidentiality of medical data.
• Attends in-service training and education sessions, as assigned.
• Assists in maintaining a high level of customer satisfaction for our residents and guests.
• Performs specific work duties and responsibilities assigned by supervisor.

HOSPITALITY FOCUS

Carillon Senior Living fully embraces a culture of hospitality.  To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests: 

1. We greet residents, employees and guests warmly, by name and with a smile.
2. We treat everyone with courteous respect.
3. We strive to anticipate resident, employee and guest needs and act accordingly.
4. We listen and respond enthusiastically in a timely manner.
5. We hold ourselves and one another accountable.
6. We embrace and value our differences.
7. We make residents, employees and guests feel important.
8. We ask, “Is there anything else I can do for you?”
9. We maintain high levels of professionalism, both in conduct and appearance, at all times.
10. We pay attention to details.

KNOWLEDGE AND ABILITY

• Must have effective communication skills, both oral and written.
• Work as team and assist all other department members when needed.
• Be able to work cooperatively with other healthcare professionals and other departments within the system.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and to interpret a variety of instructions furnished in writing, oral, diagram, or schedule form.
• Must communicate with internal and external contacts in a professional manner.
• Have the ability to maintain a professional relationship with physicians, patients, visitors, and staff by demonstrating appropriate interpersonal skills and demeanor.

EDUCATION AND EXPERIENCE

• Have a High School diploma/G.E.D.
• Have at least one-year medical records experience in a health care setting.
• Requires good judgment to plan, perform and set-up sequences within standard procedures. Requires analysis of facts and information to take action following established guidelines.

PERSONAL AND PUBLIC CONTACT

The Medical Records Clerk will have personal contact with all levels of Carillon staff, residents, other healthcare professionals, and government agencies.

PHYSICAL/MENTAL CONDITIONS

The Medical Records Clerk position normally works in a well-lit, comfortable office surrounding.  Must be able to concentrate with frequent interruptions.  Must be able to sit for up to ninety percent (90%) of the workday. Must have manual dexterity for typing and filing. There will be occasional walking, frequent bending, frequent reaching, and frequent stooping.  Must be able to lift and carry up to fifty (50) lbs. independently.  May be exposed to communicable diseases including the HIV and HBV viruses, unpleasant odors, and combative behavior.

EQUIPMENT USED

The Medical Records Clerk will use the following equipment: computer and various computer programs, copy machine, fax machine, and telephone usage.

OSHA TASK CATEGORY III 

Tasks that involve no exposure to blood, body fluids, and/or tissues but Category I tasks are not a condition of employment. 

COMPLIANCE 

Responsible for abiding by all Carillon policies and procedures to include the Code of Ethics and the principles and standards set forth for conducting the business and affairs of Carillon, Inc.

Health Insurance Portability and Accountability Act of 1996 (HIPAA)

The Medical Records Coordinator will be responsible for abiding by all Carillon policies and procedures relating to HIPAA.

Education: High school or equivalent (Preferred)

Experience: Medical Records: 1 year (Preferred)

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