Executive Assistant - Research & Analytics

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Pay Range: $66,300.00 - $99,500.00

Job Description

About the Role:

As an Executive Assistant at WGU, supporting our VP of Institutional Research & Analytics, you’ll play a critical role in enabling the VP to lead effectively across a large and complex organization. This position requires exceptional organizational skills, attention to detail, and the ability to manage a wide range of responsibilities with discretion and professionalism. Acting as a strategic partner and trusted representative, the Executive Assistant serves as the primary point of contact for internal and external stakeholders, often acting on the VP’s behalf - driving follow-through, holding others accountable, and influencing outcomes without formal authority. A high level of confidentiality, judgment, and diplomacy is essential in representing both the VP and the university.

What You Will Do:

• Serve as a liaison between senior leadership and internal/external audiences and represents the university. Coordinates and facilitates communication between senior leadership and various stakeholders, including university leadership, faculty, staff, students, and external stakeholders.

• Manage senior leadership calendar, including scheduling appointments, meetings, and travel arrangements. Anticipates and prepares materials required for meetings, ensuring senior leader is well-prepared for engagements.

• Arrange domestic and international travel for the administrator, including flights, accommodations, and itineraries. Prepares travel expense reports and ensures compliance with university policies.

• Plan, organize, and coordinate meetings, conferences, and special events. Prepare agendas, take meeting minutes, and follow up on action items as needed. Establish and maintain reporting and tracking of deliverables and action items.

• Organize and maintain electronic and physical file systems, ensuring efficient document retrieval. Manage confidential and sensitive information with discretion.

• Handle incoming and outgoing communications, emails, and phone calls on behalf of senior leadership. Draft and edit correspondence, reports, presentations, speeches, and other specialized communications with a high degree of accuracy and professionalism.

• Oversee daily office operations, including managing supplies, coordinating office equipment maintenance, and handling administrative requests.

• Assist in monitoring and managing budgets related to the senior leader’s office. Process and track financial transactions and expenses. Create and submit expense reports for corporate credit card and senior leadership expenses.

• Assist with special projects and initiatives as assigned by senior leadership. Conduct research and compile data to support decision-making processes.

Knowledge, Skills, and Abilities You'll Need:

• Experience in working with analytics to analyze data and identify trends.

• Ability to work with confidential information and to apply maturity and discretion in daily operational roles.

• Efficient and organized with great attention to detail and follow-through.

• Strong written and verbal communication skills – ability to articulate concepts and ideas effectively with minimal supervision. 

• Proficient in the use of Microsoft Office Suite.

• Excellent time management skills and ability to work flexibl