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Associate Clinical Applications Specialist
The Villages HealthThe Villages, United Statesfull_timeVerifiedPosted 7 Apr 2026
About the role
About The Villages Health
The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America’s Healthiest Hometown.
Our Full-time Benefits
Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more!
Hiring Event
Please bring your resume and join us:
The Associate Clinical Application Specialist assists in the development, implementation, education and utilization of clinical systems and technology required for patient care/operational initiatives for all service lines. Supports clinical processes with technology, primarily the electronic documentation system, the identification of best clinical practice using technology and the dissemination of education pertaining to the use and functionality of technology systems for clinicians. Supports IT Leadership, Management, Clinical Applications and Training with end user training, development of EHR templates, macros and workflows.
Essential Duties and Responsibilities:
Duties and Responsibilities may include, but are not limited to:
The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America’s Healthiest Hometown.
Our Full-time Benefits
Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more!
Hiring Event
Please bring your resume and join us:
- Friday, April 17th from 9:30 AM to 1:30 PM at The Villages Health Administrative Office (6503 Powell Road, The Villages, FL 32163) – RSVP’s are encouraged through Eventbrite at https://bit.ly/4ohNYjV
The Associate Clinical Application Specialist assists in the development, implementation, education and utilization of clinical systems and technology required for patient care/operational initiatives for all service lines. Supports clinical processes with technology, primarily the electronic documentation system, the identification of best clinical practice using technology and the dissemination of education pertaining to the use and functionality of technology systems for clinicians. Supports IT Leadership, Management, Clinical Applications and Training with end user training, development of EHR templates, macros and workflows.
Essential Duties and Responsibilities:
Duties and Responsibilities may include, but are not limited to:
- Provide basic troubleshooting, problem solving and technical support to internal and external stakeholders via phone, web-based ticketing system, and/or in person for efficient and documented problem resolution for end users.
- Assist in data collection and initial analysis. Provide input on basic data trends. Support data entry and verification tasks
- Participate in the discovery process under supervision. Document basic findings related to application and workflow. Provide support in gathering user feedback.
- Attend planning sessions and provide input as requested. Take notes and document action items. Support the implementation of strategic plans.
- Develop and maintain positive relationships with end users. Assist in identifying and documenting workflow or data entry issues. Support senior staff in resolving identified issues.
- Assist in the development of basic educational materials. Provide logistical support for training sessions. Participate in the delivery of educational programs as needed.
- Provide basic on-call support under supervision. Respond to straightforward issues and escalate complex problems. Ensure availability during assigned on-call periods.
- Assist in preparing materials for training sessions. Provide support in optimizing system use based on analysis. Document findings and share with the team.
- Assist in gathering and analyzing basic data. Provide support in optimizing system use based on analysis. Document findings and share with the team.
- Perform basic administrative tasks within the clinical information system. Ensure accuracy in patient account management and data entry. Support dictionary maintenance and user management under supervision.
- Provide basic support during system upgrades and new releases. Assist in testing and debugging under supervision. Document issues and communicate findings to the team.
- Assist in handling helpdesk tickets and provide basic troubleshooting. Liaise with TSG to resolve straightforward issues. Document and escalate complex problems and issues as needed.
- Assist in resolving basic software functionality issues. Work with TSG support staff under supervision. Document issues and solutions as part of the team’s knowledge base.
- Assist in documenting basic clinical and business workflows. Ensure accuracy and completeness of documentation under supervision. Support senior staff in developing workflow docum
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