Sales Engineer

ABOUT REPAY
REPAY (“Realtime Electronic Payments” / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments.

ABOUT THE ROLE

The Sales Engineer is responsible for providing technical leadership and guidance to new and existing clients throughout REPAY’s pre-sales and client implementation lifecycle experience. The Sales Engineer will work with the Sales Team to identify and implement the products and services that create the best solution to meet and exceed the clients’ payment processing business requirements.

RESPONSIBILITIES

• Supporting REPAY’s Sales team through sales presentations and product demonstrations in helping prospects and customers understand what is technically possible with REPAY.
• Understanding the customer user requirements and communicate how REPAY can solve their business and technical challenges.
• Planning, troubleshooting and executing end-to-end integration(s), from a high-level architecture down to code implementation.
• Creating technical content to show customers how to implement specific use cases or best practices.
• Educating users and the developer community about REPAY’s value proposition, best practices, and new technical developments.
• Maintaining an expertise and depth of knowledge on all REPAY Channels and supporting technology to effectively communicate to internal stakeholders and merchants the functionality and benefits of REPAY’s payments technology.

SKILLS & EXPERIENCE NEEDED

• 2+ years of technical sales position like Solutions Engineer, Systems Engineering, Solutions Consultant, Sales Engineer
• Strong technical background and ability to understand technical concepts and effectively communicate them to both technical and non-technical audiences
• Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions
• Experience managing workflows, status reporting and client ticketing, with JIRA, Salesforce, or other similar applications
• A team player that is capable of high performance and flexibility working in a dynamic and metrics driven environment. Must be willing to work in a fast-paced environment
• API technology
• A strong customer centric advocate and technical generalist
• Empathetic, collaborative, communicative, consultative, and intellectually curious
• Confident and comfortable with customers and being in a client facing role

WHY JOIN REPAY.… BECAUSE CULTURE IS EVERYTHING

GROWTH & PEOPLE-CENTERED LEADERSHIP
As the industry-leading financial technology provider in the Consumer Finance and Business to Business spaces, we continue to set the standard for application development and delivery. In 2019, REPAY became a public company listed on the Nasdaq Stock Market (RPAY). For the past three consecutive years, we have placed on the ACG® Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia. REPAY’s leadership empowers each team member to make a difference and stretch to their fullest potential. Our dedication to frequent, transparent communication is shown with companywide meetings where our leaders share company vision and encourage employees to ask questions. 

FUN WORK ENVIRONMENT & GREAT TEAMS
We offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings. REPAY has been certified as a Great Place to Work® company for 2017, 2018, 2019, 2020, 2021, and 2