Offsite Patient Coordinator - Radiology FPA - Mount Sinai West - Part Time - Saturdays, 8am-8pm

The Offsite Patient Coordinator greets and establishes first contact with patients. This individual confirms and updates patient demographics, performs scheduling and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing.

1.Greets patients either in person or via telephone, and update their insurance/demographics in the practice management system. 

2.Assures that physician accepts insurance that patients present with.  If not already done prior to visit, verify insurance prior to patient’s arrival or at minimum at time of arrival before visit.  

3.Communicate with appropriate staff regarding patient’s arrival, and ensure that patient’s medical record is available for physician. 

4. Processes/updates HIPAA-related paperwork and other institutional forms as necessary. 

5. Collects or retrieves referrals or insurance authorizations as required.

6.Reviews status of waiting room on a routine basis and ensure that patients are kept advised of wait times.

7.Ensures that patient has paid co-pay or collects co-pay under direction of billing staff, providing patient with receipt following established cash-control processes.

8.Schedules patient for follow-up appointment as needed.  Provide patient with guidelines for requesting medical records, if necessary. 

9.May perform simple charge entry tasks or enter payments collected from patients and prepare Cashier’s deposit.  Note: duties are mutually exclusive and may not be performed by the same employee.

10. Answers phones for practice and schedule appointments

11. Follows all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents. 

12. May initiate reminder phones calls for next day appointments.

13. Performs other related duties

Collective bargaining unit: SEIU 1199-SLW-Ambulatory

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York