Hospital Medical Leader

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

We’re proud to be 'where the pets go' to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Our Mission: The health and wellness company committed to improving the lives of pets, pet parents, and Petco partners.

Our Commitments:

We always put pets first- we rally around the belief that if it’s good for pets, it’s good for business.

We raise the bar- We catalyze the entire pet industry by combining passion and expertise, pioneering and trailblazing new standards in care.

We build communities- We bring together a community of pets and pet parents to deepen connections and celebrate the love between us.

We deliver 360 solutions- We are the constant partner to pet and pet parents, delivering connected, personalized solutions that are accessible in one place.

We fight for every pet- We strive to make health and wellness accessible for all pets, no matter their situation.

Position Purpose:

The purpose of the Hospital Medical Leader position is to lead the hospital veterinary team in providing excellent veterinary care to our Vetco Total Care full-service hospital patients while offering phenomenal customer care to their owners. The Hospital Medical Leader represents the mission and commitments to all clients, veterinarians, and hospital and store partners.

All hospital partners are responsible for performing duties in a way that creates an environment in which:

• the patient’s needs always come first;

• every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience;

• contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible;

• exceptional teamwork and commitment to shared goals benefits the entire organization.

Essential Job Functions:

Listed are the essential duties and responsibilities that are required of this position. The candidate  must be able to perform all the following duties and responsibilities with or without reasonable accommodation:

• Leadership/Management duties:

  • Lead hospital veterinarian team.

  • Partner with Hospital Office Manager to provide cohesive and collaborative leadership to the entire hospital team.

  • Mentor and coach hospital veterinarians to drive continuous improvement in clinical skills, client communication, team collaboration, and standard of care.

  • Hold responsibility for driving hospital commitment to medical quality, including