Residential Accountability Manager

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Job Posting Title:

Residential Accountability Manager

   

Position Type:

Professional / Unclassified

   

Department:

LSUAM AA - SA - ResLife - ED - Residential Policy (Kara M Helgeson (00001045))

   

Work Location:

Grace King Hall - Office

   

Pay Grade:

Professional

   

Job Description:

Residential Accountability Manager

Louisiana State University invites applications for the position of Residential Accountability Manager working with conduct within Student Advocacy & Accountability (SAA) and Residential Life. Reporting to both the Associate Dean and Director of SAA and the Assistant Director for Residential Policy, this position functions as a key leader in the accountability area, supervising a Residential Accountability Case Coordinator. This position provides leadership and direction to all areas of residential student conduct including but not limited to supporting institutional case management, oversight of educational outcomes, collaboration with SAA and Residential Life on conduct officer training, evaluation of hearing officers, and works on special projects that may include policy development and review, data analysis, and departmental assessment. This position will assist in managing the Maxient database, assisting with the collection of Clery data on behalf of the department, and Public Records Requests for SAA and Residential Life.

GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE:

• Serves as a case manager and conduct officer responsible for the prompt, impartial, thorough, and equitable investigations of allegations and adjudication of the Code of Student Conduct, the Living on Campus Handbook and other University policies.

• Supports case management through monitoring accountability case timelines, follow-ups, and assisting as needed.

• Provides university and departmental reports including, but not limited to: Clery data reporting, public records requests, and Maxient database management.

• Supervises a Residential Accountability Coordinator, including the oversight of their continued professional development and success.

• Provide oversight of accountability case educational outcomes- including evaluation and development of additional outcomes- initiatives for proactive outreach to educate students on the Code of Student Conduct and Residential Life policies—including outreach and collaboration with faculty and staff.

 

OPPORTUNITIES FOR LEADERSHIP:

Enhance On-Going Development of Case Managers

Residential Education staff work as an extension of the accountability process serving as case managers, among other job responsibilities. The Residential Accountability Manager has the opportunity to evaluate current practices and develop and enhance training for case managers to improve students’ overall experience with the residential conduct process. Through focusing on developing entry-level and graduate staff, elevating concerns to supervisors to address in a timely manner and maintaining a process that is fair and equitable to students, the Manager will transform the traditional conduct process into one that can have a positive impact during what can be a challenging moment in a student’s educational experience.

Transform Educational Outcomes

Building upon existing relationships and leveraging available data, the Residential Accountability Manager will assist with the analyzation of current educational outcomes for violations of the Code of Student Conduct and assist in the creation of new educational outcomes for the campus community.  The Residential Accountability Manager will have the opportunity to develop programs, initiatives, and outcomes that can make lasting impacts on student success. 

ATTRIBUTES OF THE SUCCESSFUL CANDIDATE:

Collegial team-player who actively builds authentic and mutually-beneficial relationships, who is able to influence others without positional authority, who puts institutional priorities before their own interests, and who is unconcerned with where credit for accomplishing institutional objectives is assigned.

A detail-oriented leader, committed to high quality work, professionalism, and results. Leads with innovation, creativity, and outside the box thinking while striving to be better tomorrow than they were yesterday.

Has a sincere positive regard for all persons includ