Social Services Director | Senior Living

Company Description

Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to and known for shattering the stereotypes of aging services.  Our team is revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience and vitality of our elders!  In other words, we are working to create citizenship for all those who work and live in our Communities.   

We welcome people of all beliefs, or non-beliefs, and we welcome and encourage people from all faiths and backgrounds to apply to our positions.  At CLC - Cappella, we believe that a diverse workforce with a wealth of experiences and talents helps our entire organization through fresh ideas and perspectives, opportunities for innovation, and better practices.  We believe that by honoring and celebrating our diversity, we create unity. 

In some cases, the information in a job description may have skills that you are not sure are in line with your previous experience.  If your experience is close to what you see listed here, and if you have valid licensure/certification (if required), please still consider applying with us.  We have found that diversity of experience and skills, combined with a passion for working with older adults makes for an excellent team member.  We are serious about providing equal pay for equal work, and post and hire within defined hiring salary ranges so you know what to expect! 

We are also excited to have received the “Worlds Best Workplace” designation for 2024 – 2025 which came through our own Employee’s positive feedback about our workplace!    

Job Description

Social Services Director
Salary Range: $62,500 - $73,100 annually

We are seeking a compassionate, relationship-centered Social Services Director who believes that strong communities are built through citizenship, connection, and care. In this role, you will lead the day-to-day Social Services function within the community, supporting residents and families while partnering closely with the interdisciplinary team to ensure each person is treated with dignity, respect, and belonging.

This is an opportunity for someone who sees social services as more than problem-solving. We are looking for a leader who fosters trust, strengthens relationships, and helps create a culture where residents, families, and team members feel heard, valued, and supported.

Position Summary

Responsible for the day-to-day operation of Social Services in the assigned community, working directly with residents, family members, and coordinating care and support across the interdisciplinary team.

What You’ll Do

• Assess, evaluate, and work to meet the psychosocial needs of residents.
• Build meaningful relationships with residents and families to support well-being, belonging, and quality of life.
• Partner with the interdisciplinary team to coordinate care and advocate for resident needs.
• Assist in the preparation of the Social Services budget and maintain compliance with budgetary guidelines.
• Assist with creating, implementing, reviewing, and revising Social Services policies and procedures, updating them as needed.
• Provide information and referrals to residents, families, and staff, linking individuals to internal and external resources.
• Share information regarding available financial resources and help maintain and ensure continuation of monetary benefits for which residents may be entitled or eligible.
• Mediate disputes among residents, families, and staff with professionalism, empathy, and a solutions-focused approach.
• Support crisis intervention efforts and help individuals develop healthy alternative coping strategies.
• Design, implement, and evaluate programs and services that serve individual needs and interests.
• Foster a culture of citizenship by encouraging engagement, mutual respect, and positive community relationships.
• In compliance with Company policy, if applicable, interview, hire, develop, supervise, and manage the performance of direct-report staff.
• Perform other duties as assigned.

The ideal candidate is:

• Deeply committed to building strong relationships with residents, families, and team members
• Passionate about creating a culture of citizenship, dignity, and belonging
• Skilled in assessment, advocacy, conflict resolution, and crisis support
• Organized, collaborative, and able to balance compassion with sound judgment
• Comfortable working across departments to coordinate services and improve resident outcomes

Why Join Us?

You’ll join a team that values human connection, collabo