Manager Procurement Operations - HM

Company :

Highmark Health

Job Description : 

JOB SUMMARY

This job manages the Organization's procurement operations and assigned Procurement workstreams, including all policies, processes, and systems. In this centralized role, the incumbent partners closely with functional areas (e.g., Accounts Payable, Finance, HM Health Solutions, etc.) while delivering efficient and highest quality procurement operations to fulfill their needs. Works cross-functionally with category management, finance and businesses to ensure operational excellence across all procurement activities, including supplier/master data management, procurement technology, requisition approval cycle time, purchase order creation, and any Key Performance Indicator (KPI)/ Service Level Agreement (SLA) adherence as applicable. The incumbent leverages experience and expertise to drive productivity improvements in procurement operations and to influence partners to improve the end-to-end supply chain. The individual is responsible for Enterprise Procurement technology in partnership with aforementioned functional areas as well as coordination with distributed supply chain and procurement functions in the Enterprise. The role is focused on continuous improvement via the use of technology and process redesign.

ESSENTIAL RESPONSIBILITIES

• Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
• Lead Supply Chain Management Enterprise Resource Planning (SCM ERP) implementation and guide continuous improvement and use of the toolset via coordination with distributed supply chain and procurement functions in the Enterprise.
• Support rationalization (centralization and standardization) of transactional Procurement activities such as requisitioning in conjunction with continuous evaluation of globalization strategy
• Develop, implement and monitor the procurement technology strategy and all projects related to system and process implementations.
• Drive Procurement globalization strategy through build out of off-shore team and continuous evaluation of on and off-shore capabilities and responsibilities.
• Develop metrics and KPIs to monitor the health and quality of all P2P transactions to ensure the timely delivery of services and goods, proper alignment with the Organization’s commercial and contractual requirements, mitigation of risk and accurate and timely payment for goods and services.
• Collaborate with the Category Management team to ensure sourcing projects are implemented in the transaction system in a quality and effective manner.
• Responsible for compliance and quality improvements in supplier data management as a service to the Procurement organization, and will also support supplier data analytics and reporting.
• Lead adoption of eSourcing technology process, and standards across the organization. Lead additional Procurement work streams as assigned.
• Lead supplier enablement capability for the Enterprise including EDI, Supplier Portal, and XML implementation of suppliers for PO and Invoice.
• Lead P2P training and user support for the Enterprise.
• Lead the team to dispatch purchase orders against the defined category strategies and executed souring projects. Team will monitor and execute the end-to-end process related to standard purchase order based P2P flow path including PO dispatch, monitoring and expediting and invoice issue resolution. In addition, responsible for any audits associated with the P2P controls identified in the documented flow paths.
• Maintain accurate vendor information in all Procurement systems and tools to support category sourcing analytics, strategies and implementation of new supply commitments as well as advanced electronic business initiatives with suppliers.
• Manage stakeholder alignment and satisfaction; develop and retain effective working relationships with business partners while providing specific direction to team members; and review relevant KPI’s and identify problem areas for closer analysis and action.
• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor's Degree in Supply Chain, Business, Finance, Accounting, Economics, Mathematics, Marketing, Industrial Engineering or similar field or four years of relevant experience and/or education as determined by the company in lieu of bachelor's degree.

Preferred

• M