Hospice Team Coordinator

Department:

39109 Burlington Walworth - Hospice

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday through Friday 8:00am to 4:30pm.

Position is currently hybrid - telework/in office. Local travel occasionally.

Major Responsibilities:

Maintains staff schedules. Schedules patients for admission and home health aide visits.  Coordinate additional staffing resources (SCT, agency) when staffing assistance is needed.  Coordinate Face to Face (F2F) visits for physicians/APNs. This requires detailed knowledge of the coverage area for each staffing resource/vendor and any restrictions and/or limitations for each resource/vendor.

Responsible for support function and timeliness of execution to meet the required regulations. Monitor specified Epic reports and work ques per defined timelines.  Responsible for preparation of weekly IDT meetings.

    

Ensures professional courtesy for effective triage/routing of phone calls and patient privacy. Answers all inbound telephone, screens calls and takes messages. Take intake calls with intake coordinator is unavailable. Performs other duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

License/Registration/Certification:

A valid driver’s license issued by the Division of Motor Vehicles.

Issued by (Governing Body):  n/a

Level of Education:   GED or HS Equivalency Diploma

Field of Study (if applicable):   n/a

Years of Experience:  Requires 3 years of exp

Describe Type Experience:  experience in a medical field such as a hospital or medical office. Knowledge of medical terminology, • Good communication skills,

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Experience with multi-line phones

• Experience with Microsoft applications

PHYSICAL  REQUIREMENTS AND WORKING CONDITIONS

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

$21.45 - $32.20

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names