Managed Care Assistant
Mass General BrighamAbout the role
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for providing administrative support to Home Care. This position primarily focuses on insurance verification, authorizations, and reimbursement processes to ensure timely and accurate payments for healthcare services.Essential Functions
-Verify insurance coverage and eligibility for patients prior to scheduled procedures or admissions.
-Obtain and document necessary authorizations for services, including pre-certification, prior authorization and re-authorization from insurance companies.
-Assist patients in understanding their insurance benefits and coverage limitations.
-Liaise with healthcare providers, insurance companies, and patients to resolve any insurance-related issues or denials.
-Maintain accurate and up-to-date records of insurance verifications, authorizations, and reimbursement documentation.
-Collaborate with the billing department to ensure proper coding and billing practices for reimbursement.
-Assist patients in understanding their financial responsibilities, including co-pays, deductibles, and out-of-pocket expenses.
Qualifications
Education
High School Diploma or equivalent required
Associate's Degree Health Administration preferred
Experience
1+ years of experience working in a hospital or healthcare setting preferred
Knowledge, Skills and Abilities
Knowledge of insurance verification, authorizations, and reimbursement processes.
Familiarity with medical terminology and coding systems (e.g., CPT, ICD-10) is desirable.
Proficient in using computer software applications, including electronic health record systems and insurance verification platforms.
Excellent organizational skills with attention to detail and accuracy.
Strong interpersonal and communication skills to effectively interact with patients, insurance providers, and healthcare professionals.
Ability to work independently and collaboratively in a fast-paced environment.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.81 - $28.30/Hourly
Grade
3
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