Office of Institutional Equity (OIE) ADA/504 Administrator, Department of Human Resources

External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. 

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

The ADA/504 Administrator position provides institutional leadership and overall responsibility for coordinating Wake Forest University’s efforts to provide an accessible and inclusive campus for qualified individuals with disabilities in compliance with American with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act (Section 504), and their implementing regulations, and other relevant state and federal laws for all University programs, services and activities.

This position is responsible for oversight of applicable University policies, including handling the disability and pregnancy accommodation process for faculty and staff and the non-academic accommodation process for students. This position is also responsible for managing student disability grievance procedures, coordinating institutional resources, and advising university officials on the reasonable accommodation process and accessibility requirements. The Administrator closely collaborates with multiple University offices and divisions including, but not limited to, the Center for Learning, Access, and Student Success (“CLASS”) Office, Human Resources, Legal Department, and the Office of Accessible Technology.

This role oversees disability accommodations for faculty and staff, as well as grievances related to student accommodations.

Job Description

Essential Functions:

Under the supervision of the Executive Director, provides leadership, coordination, administration, and oversight to advance the University’s priorities relating to access and accessibility. 

• Collaborates with various departments (academic, administrative, facilities, Environmental Health & Safety, etc.) to facilitate accommodations and support services for students (non-academic), employees, or visitors with disabilities and addresses accessibility barriers.
• Ensures appropriate processes are in place to provide for the prompt and equitable resolution of complaints and inquiries regarding compliance with the ADA, 504 and other relevant laws. 
• Works in partnership with a network of University partners, offices, and programs who provide direct support, resources, and outreach on ADA/Section 504 matters and initiatives.
• Provides consultation, evaluates requests, and provides oversight over reasonable accommodations, including accommodations in non-academic settings.
• Maintains accurate records regarding disability accommodation requests and resolutions  
• Facilitates the provision of accommodations such as assistive technologies, accessible materials, interpreters, etc.
• Assists in the development, implementation, and revision of institutional policies related to disability accommodations and accessibility.
• Stays informed about changes in ADA/504 regulations and applicable laws and recommends policy adjustments as needed.
• Provides workshops and resources to faculty and staff on disability accommodations and best practices.
• Conducts Supervisor Training as it relates to disability and pregnancy-related accommodations.
• Liaises with WFU’s Disability Affinity Resource Group. 
   

Required Education, Knowledge, Skills, Abilities:

• Master’s degree in psychology, special education, rehabilitation, human resources management, public administration or other related field of study or education and experience that equates to an advanced degree. A Juris Doctorate (JD) or related terminal degree is preferred.
• Minimum of three years of related experience in a leadership role or progressively respon