Specialty Pharmacy Technician

Primary City/State:

Phoenix, Arizona

Department Name:

BFP-Bldg 1441

Work Shift:

Day

Job Category:

Pharmacy

*UP TO A $5,000 SIGN ON BONUS AVAILABLE*

Pharmacy careers are better at Banner Health. We are committed to developing the careers of our team members. We care about you, your career today and your future. If you’re looking to leverage your abilities – apply today. 

Banner Health was named to Fortune’s Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.

Phoenix is Arizona’s major city and the fifth most populated city in the United States. It includes the posh resorts and green golf courses of Scottsdale, Tempe’s lively college-town vibes, arts-friendly Mesa and pro-sports hub Glendale, several American Indian tribal lands, and the suburban cities of Chandler and Gilbert.

As a Specialty Pharmacy Technician at Banner Medical Group in Phoenix, you will have the opportunity to work in an outpatient Retail Specialty Pharmacy, handling all aspects of Pharmacy practice, including patient-facing retail duties, with an emphasis on Specialty medications and Disease states. These duties might include, but are not limited to, data entry, filling prescriptions, insurance billing, and point of sale operation. Previous experience in specialty pharmacy is preferred. You will have an alternating weekly schedule 8AM - 4:30PM or 8:30AM - 5PM, Monday through Friday.

Recruiter to provide sign-on eligibility during the interview process.

Banner Pharmacy Services is a recognized leader in healthcare and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and services to make a difference in people's lives. Clinical Pharmacy Services is responsible for the management of the Banner formulary, development of standardized system wide clinical pharmacy services, and management of adverse drug event preventions. Clinical Pharmacy Services provides collaborative drug therapy management and educational interventions in patient care to optimize medication therapy, improve outcomes, promote wellness, and disease prevention. As a division, Banner Pharmacy services provides excellent patient care across our entire continuum through convenient access, improved medication outcomes and innovative pharmacy practices.

POSITION SUMMARY
This position will assist the specialty pharmacist with preparation, compounding and dispensing of medications, non-clinical specialty assessments, order processing, and delivery setup for patients receiving prescription services from the Specialty Pharmacy. Assisting the specialty pharmacists with claims processing, inventory management, and all necessary reporting requirements to maintain URAC Specialty Pharmacy Accreditations and access to a network of limited distribution drugs.

CORE FUNCTIONS
1. Enroll selected patients in specialty pharmacy services. Communicate with patient and utilize electronic medical record to gather all relevant medical, demographic, and insurance information and input patient into Specialty Pharmacy software platform.

2. Work in a call center environment and communicate effectively with patients over the phone to overcome financial barriers to treatment. Communicate complex billing issues to patients in a manner easily understood.

3. Provide adherence management and adherence improvement services to patients of the Specialty Pharmacy.

4. Assist, provide, and maintain records for accreditation, licensure, manufacturer limited distribution agreements, payer contracts, and REMS programs as required.

5. Assist with expanding scope and continuous quality improvement initiatives across specialty pharmacy services.

6. Work collaboratively with specialty pharmacists and Fulfillment Center team to ensure an excellent patient experience.

7. Prepare, dispense, and compound appropriate amount of medication under the direct supervision of a pharmacist, and accurately deliver medication to the patient.

8. Follow policies, procedures, and regulatory requirements and perform other work assignments.

Off-site travel may be required.

MINIMUM QUALIFICATIONS

Licensed pharmacy intern or registered pharmacy technic