Technology Partners Go To Market Desk - Partner Senior Specialist – AMS

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow makes work, work better for people. Our cloud-based platform and products streamline and simplify how work gets done across the enterprise. We are the fastest growing enterprise cloud software company in the world and have been recognized by Forbes as the #1 most innovative company (https://bit.ly/2LYJzRE). For us, this is just the start. 

The goal of the Technology Partner GTM desk team is to extend our solution capabilities, expand our GTM reach, enhance the Now brand and improve adoption of Now products with our customers.  We are looking for a dynamic professional who thrives in a fast-paced working environment and can play an integral role in managing the ServiceNow relationships with our Technology Partner Ecosystem across the globe. A large part of this role is to manage and nurture companies Go To Market (GTM) with the applications and integrations they have developed on and with the ServiceNow platform to drive joint revenue and solve for our customers problems.

Well suited to a high-energy autonomous individual with a diverse set of skills including business development, partner support, customer support with great communication skills.  

Major Activities in the Role:  

• Review Build Partner Program Go to Market (GTM) approaches and advise Partners on good practice approaches based on the internal GTM guides
• Liaise with Partner Managers to jointly account plan with a focus on specific sales plays/solutions with an industry/regional/product focus.
• Planning for success through Partner pipeline and sales achievement tracking
• Direct partners marketing efforts to engage with external customers/prospects
• Liaise between partners and selective internal sales leaders to introduce the partners solutions and agree target accounts
• Introduce Technology partners to Systems Integrators to amplify solutions reach and drive into new markets for success
• Help develop & maintain Standard Operating Procedures (Business Planning Guides, Enablement Journeys etc.) 
• Effectively coach & enable partners remotely and face-to-face
• Communicate Technology Partner GTM Requirements & Benefits across the ecosystem 
• Provide Day-to-Day Guided support of the Technology Partners 
• Communicate Partner Programs' Requirements & Benefits across the ecosystem
• Work with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being accomplished
• Conduct monthly GTM reviews
• Build relationships between the entire Alliance Channels and Ecosystems team to better the success for Technology Partners
• Participate in marketing events

  Roles & Responsibilities: 

Guided Tech Partner GTM support

• Support Partner Managers in GTM motions aligned to our GTM guides
• One to many coverage of emerging platform partners
• Drive and track new pipeline opportunities
• Manage target account lists across Partner and ServiceNow Field
• Introduce Technology Partners to Systems Implementation parts to amplify GTM reach
• Support incubate GTM motion for Emerging partners
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