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Customer Service Representative - Entry Level - Immediate Hire

GIG USA
Springfield, United Statesfull_timeVerifiedPosted 21 Nov 2025
💰 $58,500/yr($39,500/yr$58,500/yr)

About the role

We specialize in face-to-face fundraising, a proven approach that builds strong, long-term donor relationships while maximizing ROI for the organizations we represent. As we continue to grow, we’re looking for an enthusiastic and reliable Entry-Level Customer Service Representative to join our team right away.

About the Role
In this position, you’ll engage directly with community members at live events, outreach sites, and partner locations. Your goal is to create a positive donor experience by answering questions, sharing campaign information, and helping supporters get involved. No previous experience is required — we provide paid training, ongoing support, and a full benefits package.

Key Responsibilities

  • Interact with potential donors at events and outreach locations in a friendly, professional manner

  • Communicate program goals, partner missions, and campaign details clearly and confidently

  • Answer questions, address concerns, and guide supporters through the donation process

  • Represent our nonprofit partners with integrity and enthusiasm

  • Assist with daily event setups, breakdowns, and brief reporting

  • Deliver exceptional customer service to ensure donors feel informed and appreciated

What We’re Looking For

  • Outgoing, positive, and people-focused

  • Strong communication and customer service skills

  • Comfortable engaging with people face-to-face in fast-paced environments

  • Reliable, punctual, and coachable

  • Team-oriented with a strong work ethic

  • No previous experience required — perfect for recent grads or those seeking a new career path

What We Offer

  • Immediate hire opportunities

  • Paid training with hands-on coaching

  • Full benefits package

  • Competitive weekly compensation

  • Opportunities for fast advancement into leadership roles

  • Supportive, high-energy team culture

  • Optional travel opportunities

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Company

GIG USA

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