Online Community Manager

Online Community Manager

Overview

GoodParty.org is seeking a passionate and driven Online Community Manager to be the vital link between our growing community of candidates, elected officials, and their supporters, and our transformative mission: to ensure people matter more than money in our democracy. You will be instrumental in shaping innovative programs, compelling content, and engaging strategies that translate directly into tangible, real-world political impact. This is a fully remote position, offering you the flexibility to work from anywhere in the US.

About GoodParty.org:

GoodParty.org is on a mission to make people matter more than money in our democracy by empowering Independent candidates to run, win, and serve. Our AI-powered platform provides free tools to Independent candidates to run their campaigns, connect with voters, and serve their communities effectively.

A majority of eligible voters, including more than half of Millennials and Gen Z, say that neither Republicans nor Democrats represent them. GoodParty.org is the solution. In 2024 we empowered 3,444 Independent candidate wins across 48 states from all across the ideological spectrum. The main things the elected officials we empower have in common is that they prioritize people over parties and community over corporate interests. In 2024, 40.3 million votes (26% of all voters) cast a ballot for our candidate users. We’re not a political party, we’re a platform and a movement to democratize democracy.

Founded by serial entrepreneur Farhad Mohit ($1B+ in exits, including Flipagram/TikTok and Shopzilla),GoodParty.org is building solutions so we can have a truly representative democracy where society’s biggest problems are solved.

What you’ll do:

• Platform management will be a daily responsibility, including posting, moderation, and membership administration on Circle. This also includes guiding new members through onboarding workflows and regularly auditing and optimizing the process.

• Provide responsive member support via posts and DMs with a customer service–first mindset.

• Build and maintain content calendars and project management systems to ensure consistent, high-quality programming.

• Coordinate live events such as trainings, AMAs, and panels including promotion, facilitation, recordings, and follow-ups.

• Lead the development of at least two new courses per quarter that serve as both educational resources and conversion funnels.

• Provide input on community content, videos, and course improvements to increase engagement and completion rates.

• Drive KPIs and success metrics for community growth, retention, and conversion.

• Develop strategies to convert community members into active product users and Pro memberships.

• Partner with the Growth and Marketing teams to attract new members through targeted campaigns and compelling storytelling.

• Identify and cultivate emerging community leaders, contributors, and mentors.

• Collaborate with Marketing and Mobilization teams to align programming with campaign milestones and optimize overall effectiveness.

Who we’re looking for:

• You’re up for the audacious challenge of driving money out of politics and democratizing democracy.

• You have 3+ years of experience in community management, ideally within mission-driven or tech-enabled organizations.

• Proven success leading an active community of at least 3,000 members (5,000–10,000+ preferred).

• Demonstrated ability to drive conversions off the community platform (e.g., from community engagement into product adoption, program enrollment, etc.).

• Skilled in designing scalable systems and workflows for community and content management, including the implementation of automations, development of content calendaring practices, and the use of experiments to measure effectiveness and drive continuous improvement.

• You’re on the cutting edge testing the latest technology and AI tools that help scale our online community.

• Strong written and verbal communication skills, with experience producing digital community content.

• You’re analytical, growth-oriented, data-driven, curious, and always testing